What are the responsibilities and job description for the Compliance Specialist position at DOCS Health?
The Compliance Specialist is responsible for developing, implementing, and overseeing the organization’s compliance and quality assurance programs in medical and dental healthcare services. This includes infection control oversight, X-ray certification compliance across mobile and clinic settings, adherence to Joint Commission standards for dental clinics, guidance and support for employee health-related matters, and training program oversight. The specialist ensures all operations, processes, and outcomes meet regulatory requirements, industry standards, and organizational goals while fostering a culture of excellence and accountability across all departments.
Regulatory Compliance
- Support compliance initiatives to enhance patient outcomes, improve operational efficiencies, and ensure adherence to applicable regulations and standards (e.g., OSHA, CDC, HIPAA, CLIA, Radiology).
- Collaborate with cross-functional teams to integrate compliance management systems into daily operations.
- Ensure compliance with all applicable healthcare regulations, Joint Commission and other accreditation requirements, and industry standards.
- Oversee the organization’s X-ray certification program, ensuring compliance with state and federal requirements across all mobile and clinic settings.
- Support infection control programs by developing and enforcing protocols, conducting routine inspections, and providing staff training to mitigate infection risks in clinical environments.
- Serve as the organization’s subject matter expert on infection control and Joint Commission standards for dental clinics, leading efforts to maintain accreditation.
Compliance and Program Support
- Monitory and support implemented policies, procedures, and protocols to ensure the organization complies with regulatory and accreditation standards.
- Monitor and analyze key compliance indicators to identify trends, gaps, and opportunities for improvement.
- Support internal and external audits, inspections, and accreditation processes, including compliance with Joint Commission requirements for dental clinics.
- Support the incident reporting and root cause analysis system.
Infection Control Oversight
- Monitor infection control policies and practices to meet or exceed industry standards and regulatory requirements.
- Conduct regular infection control audits and inspections to identify areas for improvement and ensure compliance.
- Provide education and training to staff on infection prevention best practices, including sterilization, disinfection, and proper use of personal protective equipment (PPE).
- Collaborate with clinical leadership to investigate and manage infection-related incidents, implementing corrective actions as needed.
Training Support
- Support the development, implementation, and delivery of training programs for clinical and administrative staff to ensure understanding and compliance with quality standards, infection control practices, and regulatory requirements.
- Conduct or facilitate training sessions, workshops, and competency assessments for staff at all levels.
- Help evaluate the effectiveness of training programs and make necessary updates
Qualifications
Education and Experience
- Bachelor’s degree in Healthcare Administration, Nursing, Dentistry, Radiology, Public Health, or a related field.
- Minimum of 2 years of experience in compliance and quality assurance.
- Experience with regulatory compliance, X-ray certification programs, infection control oversight, training program development, employee health programs, quality improvement methodologies (e.g., Six Sigma, Lean), and accreditation processes (e.g., Joint Commission, AAAHC).
Skills and Competencies
- Strong knowledge of healthcare compliance standards, clinical operations, infection control practices, and regulatory requirements.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication and interpersonal skills, with the ability to influence and collaborate with diverse stakeholders.
- Proficiency in data analysis tools and compliance management software.
Certifications
- Certification in infection control (e.g., CIC) and radiology expertise or certifications are a plus.
Work Environment and Physical Requirements
- This position operates in a professional office environment and healthcare facilities.
- Occasional travel may be required for site visits, training, and audits.