Front Desk Associate (Ref# EMA25123)

Front Desk Associate

A well-established and highly respected vascular surgery practice with multiple locations in Pinellas County, Florida, is seeking a full-time Front Desk Associate to join our team. The ideal candidate is a highly organized and motivated individual with a passion for helping patients and a commitment to delivering high-quality care.

Primary Responsibilities:

· Greet patients and visitors with a warm and welcoming demeanor.

· Register new patients and update existing patient information in the electronic medical records system.

· Schedule appointments and coordinate with medical staff to ensure efficient patient flow.

· Answer phone calls, address inquiries, and provide accurate information to patients.

· Verify insurance coverage and assist patients with billing and payment processes.

· Maintain cleanliness and organization of the front desk area and waiting room.

· Collaborate with medical staff to ensure proper patient scheduling and timely communication.

· Handle patient inquiries and resolve issues or escalate them to the appropriate personnel.

· Assist with administrative tasks such as filing, faxing, and data entry as needed.

· Uphold patient confidentiality and privacy in accordance with HIPAA guidelines.

Requirements:

· High school diploma or equivalent (additional education in healthcare administration is a plus).

· Previous experience in a medical front desk or customer service role is preferred.

· Familiarity with electronic medical records (EMR) systems and scheduling software.

· Excellent communication and interpersonal skills.

· Strong organizational and multitasking abilities.

· Ability to work effectively in a fast-paced and team-oriented environment.

· Proficiency in basic computer skills (MS Office, email, etc.).

· Knowledge of medical terminology is advantageous.

· Understanding of insurance processes and billing procedures is desirable.

We offer competitive compensation and benefits packages, along with a supportive and professional work environment. If you are a motivated individual with a passion for patient care and are looking to contribute to a reputable vein practice, we encourage you to apply.

To apply, please submit your resume and a cover letter highlighting your relevant experience and why you are interested in this position. Only qualified candidates will be contacted for an interview.

We offer competitive salary and benefits packages, opportunities for growth and advancement, and a supportive and friendly work environment.

We look forward to hearing from you!

Job Type: Full-time

Schedule:

· Monday to Friday

Ability to commute/relocate:

· Pinellas County, FL: Reliably commute or planning to relocate before starting work (Required)

Education:

· High school or equivalent (Required)

Experience:

· Medical Front Desk: 1 year (Preferred)

· EMR systems: 1 year (Required)

Work Location: In person

Job Type: Full-time

Schedule:

• Monday to Friday

Work Location: In person