What are the responsibilities and job description for the Strategic Account Manager position at DOCUmation?
Position: Strategic Account Manager
Department: Sales
Reports To: Sales Manager
Salary grade: DOE
FLSA Status: Full Time / Exempt / Salaried
Location: San Antonio
Description
The role of a Strategic Account Manager primarily focuses on account management and new business acquisition. After receiving an account base, you will be responsible for maintaining a positive customer relationship and finding ways to grow specified accounts. As business opportunities arise, you will work collaboratively with IT, Software, and/or Print Specialists to personalize proposals and strategize future opportunities for growth. Ability to think critically and adapt on the fly are very important.
Experience & Required Skills
• Build, maintain and expand current client database
• Evaluate customers needs and build productive long-lasting relationships
• Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness
• Meet personal and team sales targets
• Research accounts and generate or follow through sales leads
• Attend meeting, sales events and trainings to keep abreast of the latest developments
• Report and provide feedback to management using financial statistical data
• Performing cost benefit analysis of equipment and software operations
• Outgoing personality
• Wiliness to learn
• Strategic prospecting
• Strong communication, negotiation and interpersonal skills helpful
• Product knowledge is a plus
• Basic knowledge of Microsoft Office products
Education & Certification
• High School Diploma or GED
Physical Requirements
• Ability to sit for prolonged periods of time, including as a driver or passenger in an automobile.
• Ability to lift, carry, and otherwise transport work-related materials that frequently weigh up to 25 lbs. and that may occasionally weigh in excess of 25 lbs.
• Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.
Special Requirements
• Must have reliable transportation and a current Driver’s License
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice to meet the needs of the organization.
