What are the responsibilities and job description for the Implementation Specialist - Infusion Therapy Manager position at Document Storage Systems?
Job Details
Level
Experienced
Job Location
NPB - North Palm Beach, FL
Remote Type
Fully Remote
Position Type
Full Time
Education Level
4 Year Degree
Travel Percentage
Up to 50%
Job Shift
Job Category
Training
Positon Summary
POSITION SUMMARY : The Implementation Specialist provides the highest quality software application training to our clients. The IS supports and trains our clients in various situations related to the learning and use of our products and services. The Infusion Therapy Manager Training Specialist promotes DSS Inc.'s mission by providing the highest level of care and training to our clients. Experienced candidates will be well versed in Oncology medical care and hands-on implementation of EHR software. Having an infusion center or clinical background with experience in cancer care is preferred. When not on-site, candidate will work from home in a dedicated workspace and must have reliable internet service. Candidate must live within 30 miles of a major airport.
DUTIES AND RESPONSIBILITIES :
Essential Duties :
- Travel approximately 36 weeks per year to include weekends and holidays when necessary while abiding by Training Services Department Employee Handbook
- Responsible for making travel arrangements in accordance with DSS and Training Services policy
- Creation and delivery of Training Plans, Class Agendas, Web Based Presentations and Training Materials
- Reviews application set up with appropriate staff
- Provide on-site, in person training in both classroom settings and one on one mentoring formats
- Provide on-site support during customer Go Live
- Delivers product demonstrations to potential or existing clients as well as internal staff
- Submits signed, on-site certification documents upon completion of training
- Timely and accurate submission of Training Reports, monthly expenses and timekeeping
- Assists Product Training Coordinator with scheduling onsite and remote training to be completed within contracted timelines
Other Duties :
SECURITY AND PRIVACY DUTIES AND RESPONSIBILITIES
The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed.
Qualifications
Skills :Understanding of clinical workflows
Prior experience working with Providers, Infusion Clinic Staff, Pharmacists, Nurses
Bachelor's degree
Professional training in a medical discipline
Certification(s), Licenses :
RN, LPN, Pharm D, R.Ph., COA, CMHP (or similar)
Training Focused Certifications
Years of experience in a similar role :
3 years prior clinical software implementation experience
Prior VA or commercial Implementation experience
PHYSICAL DEMANDS : Standing
25% per day
Sitting
60% per day
Walking
10% per day
Stooping
5% per day
Lifting
5 - 10 lbs. daily x 2 (normal workday)
50 lbs. unassisted when travelling with luggage
Computer Work
50% per day
Telephone Work
25% per day
Reading
25% per day
Other, please specify
Travel apx. 36 weeks per year via common carrier and / or auto
Security and Privacy Duties and Responsibilities
Individuals working for DSS will be subject to security and privacy requirements, as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they must undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments in the high-risk category will be required to undergo advanced training based on their role and level of access. Individuals accessing modified data and the configuration baseline will require further training.
DSS Inc. (or SBG, Inc) is an Equal Opportunity Employer.
If you need an accommodation seeking employment with DSS, Inc., please email jobs@dssinc.com or call (561) 284-7373. Accommodations are made on a case-by-case basis.
