Demo

Technology Specialist

Dodge County Schools
Eastman, GA Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 6/6/2025

DODGE COUNTY SCHOOL SYSTEMS JOB DESCRIPTION

Technology Specialist

Position : Technology Specialist

Reports To : Technology Director

Status : Full-Time (210 Days)

Closing Date : Until Filled

Location : Central Office

KNOWLEDGE, SKILLS AND ABILITIES

Good knowledge of the troubleshooting and operation of computer hardware and common software applications such as Microsoft Office and Google Suite; thorough knowledge of methods and techniques used to maintain and repair computer equipment; ability to carry-out maintenance plans and repair schedules for technical resources; knowledge of the ticket tracking application; ability to communicate effectively orally and in writing, understand and execute oral and written instructions; ability to work with minimal supervision and organize workload; must have excellent interpersonal and customer service skills, be able to listen, understand and analyze problems.

GENERAL RESPONSIBILITIES

Provide basic, ongoing, first-level, school-base technical support to teachers and other staff in the use of technology.

  • Providebasicon-goingfirst-linetechnicalsupporttoschoolstaffand
  • Troubleshootandrepairminorcomputerandperipheralequipmentproblems / issues.
  • Managementofaccountsandreportingfunctionsforselectinstructional
  • Supportschooluserswithnetworkaccessissuesandresetpasswordsas
  • Installandcustomizenewcomputerswithsitebasedsoftware / drivers;upgrade / update software as
  • Providelogisticalsupportfornewcomputersandperipherals(physicalsetup& placement).
  • ProvideInstructionalSupportforteachersand
  • Coordinatecomputerhardwarerepairsrecordsforthe
  • Documentallworkperformedandenterrequestsfornewservicesfromtheschoolinthe Technology Help Desk
  • Providelogisticalsupportfornewdeliveriesonphysicalset-upand
  • Maintaintechnologyinventoryrecordsforthe
  • Prepare and support technology for online
  • Participateinon-goingtechnicalsupport
  • Manage and assist with Network
  • Familiar with G Suite
  • Carriesoutotherdutiesasassignedand / orneededbytheDirectorof Technology

Requirements / Preferences

High School Diploma / GED Required

Valid Georgia Teaching Certificate (preferred)

Clear state / federal background check required

Experience providing technical support on a variety of hardware, software and operating systems.

Experience in Education preferred

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