Inside Sales Support Specialist (Hybrid)

Are you interested in high-quality, natural, and tasty nutrition? We are! It’s our ambition to shape the future of nutrition.

Döhler is a leading global producer of natural ingredients and solutions for the food, beverage, lifestyle and nutrition industries. We use innovative technology to process plant-based raw materials and enrich products such as lifestyle drinks, cereals, dairy, and confectionery goods for almost every well-known brand. Close to 10,000 dedicated employees in more than 70 countries share one common goal - to ensure that millions of people around the world enjoy the products created by us.

We strive to inspire and empower our employees in everything we do, and we invite you to join our team – together WE BRING IDEAS TO LIFE.

Your Role

The Inside Sales Support Specialist will partner with Key Account Managers to assist with maintaining and expanding customer relationships. The Inside Sales Support Specialist will support the Key Account Management team and the Customers they represent, to field all pre-sales requirements from our customers within the Lead to Order process. The Inside Sales Support Specialist will act as a liaison between the Commercial organization and the internal local and global cross functional partners to input, prioritize, expedite, and troubleshoot customer requests, to over deliver against our customers expectations. The Inside Sales Support Specialist will identify areas for improvement in systems, processes, and internal communication with the goal of improving the customer experience.

Key Responsibilities

• Develop solid relationships with Key Account Managers, Customers, and Internal Partners.
• Ensure an optimum exchange of information within the division and with the interfaces.
• Assist in Contract Management, forecasting, tracking, reporting.
• Request and track samples, Regulatory documentation, and price quotations.
• Ensure efficient and effective processes for data integrity in the company's internal IT systems and their documentation.
• Partner with Key Account Manager to ensure a healthy and viable project pipeline.
• Interface with key customer contacts and internal stakeholders

Your Profile

• Bachelor's Degree in Business Administration or related field.
• Experience in sales, customer service, or a client-facing role.
• Experience in the food or beverage industry strongly preferred.
• Organized, supportive, self-starter with a positive can do attitude.
• Must reside within a 50 mile radius of Cartersville, GA, North Brunswick, NJ or Chicago, IL.

Equal Opportunities for All

We welcome applicants, who are just as diverse as we are - regardless of age, ancestry, disability, ethnic origin, gender, nationality, religion, sexual orientation, social background or any other characteristic protected by applicable laws, regulations and ordinances.

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Experience level:

• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Cartersville, GA: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you willing to commute to the Cartersville, GA office?

Education:

• Bachelor's (Preferred)

Experience:

• Customer service or Sales: 1 year (Required)

Work Location: In person

Salary : $70,000 - $90,000