What are the responsibilities and job description for the CRM Coordinator position at Doeren Mayhew CPAs and Advisors?
Doeren Mayhew is a $170 million certified public accounting and advisory firm headquartered in Troy, Michigan, with offices in Grand Rapids, Saranac, Houston, Miami, Atlanta, Dallas, Charlotte, Tampa, Zurich and London. Founded in 1932, Doeren Mayhew is recognized as one of the Top 55 largest CPA firms in the U.S. If you want to join a company positioned for successful future growth and is consistently named among the 50 best-managed firms in the nation, this is the place for you!.
Were looking for a versatile CRM Coordinator in our Troy, MI headquarters, who is interested in helping manage client data and support a national marketing team in driving business growth. Our ideal candidate has experience managing customer relationship management (CRM) systems and brings a collaborative spirit to assist with ad-hoc marketing tasks that position the team and firm to thrive. Reduced work schedules (32 hours per week) can be arranged for this position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Serve as a data steward for the firms CRM, ensuring data health to assist with targeted sales and marketing efforts.
- Gather data necessary for monthly reporting.
- Conduct regular audits of CRM system to ensure data integrity and resolve any issues.
- Collaborate with internal users to solve unique CRM system issues as needed and ensure system reaches its full potential.
- Coordinate managing data between CRM with other firm software.
- Assist Digital Marketing Manager with social postings and email marketing campaigns originating from CRM.
- Manage data imports and help establish workflows and standards for entering data in the CRM.
- Assist in the preparation and distribution of marketing materials, such as proposals and presentations, when needed.
- Undertake daily administrative tasks to ensure the functionality and coordination of the departments activities.
- Execute ad-hoc projects as needed to support strategic firm and geo-specific marketing plans.
QUALIFICATIONS:
- Associates degree in marketing, communications or related field.
- Proficiency in HubSpot and Microsoft Office applications preferred.
- Excellent written and verbal communication competencies, as well as interpersonal skills.
- Strong attention to detail and organizational skills with the ability to multi-task.
- Ability to work independently.
- Familiarity with Adobe Creative Suite is a plus.
Doeren Mayhew is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or any other status protected by law.
