IT Senior Associate

Doeren Mayhew is a $170 million certified public accounting and advisory firm headquartered in Troy, Michigan, with offices in Grand Rapids, Saranac, Houston, Miami, Atlanta, Dallas, Charlotte, Tampa, greater Nashville area, Zurich and London. Founded in 1932, Doeren Mayhew is recognized as the 47^th largest CPA firm in the U.S. If you want to join a company positioned for successful future growth and is consistently named among the 50 best-managed firms in the nation, this is the place for you!

We’re looking for a hands-on, proactive, and collaborative IT Senior Associate to join our Technology Support team in the Miami, FL office. This role involves installing and configuring software and hardware, troubleshooting system issues, and providing technical support to end-users.

Responsibilities:

• Provide on-site IT personnel for the Miami Office.
• Install and maintain computer systems and software on laptops and PCs.
• Maintain IT asset management system and tracks assets such as desktop PCs, laptops and peripheral equipment, including replacement, repair and disposal.
• Maintain and complete scheduled preventative maintenance on equipment.
• Resolve issues with hardware, applications, network access (wired and wireless), printers, and other IT assets.
• Meet with staff to provide one-on-one technical assistance as needed/requested.
• Maintain a clean and organized office environment, network/server closets, and server rooms.
• Contribute to policy, procedure, and standards development and documentation.

Qualifications:

• High school diploma or GED; Associate's degree in Information Technology or a related field preferred.
• Minimum 2 – 3 years of hands-on experience in an IT-related role (relevant internship experience included).
• Basic understanding of IT systems, networks, and databases.
• Ability to analyze problems, exercise judgment, think strategically and make sound objective decisions.
• Ability to work in a team environment, as well as independently.
• Excellent communication and interpersonal skills.
• Certifications in IT (e.g., CompTIA A , Network ) are a plus.
• Must be willing to travel and have reliable transportation.
• Experience with the following:
  • Microsoft Windows 11
  • Microsoft Windows Server 2019 or newer
  • Microsoft 365
  • Microsoft Active Directory
  • Network switches and cabling
  • Wireless networks
  • Cloud technologies
  • Virtualization
  • Cybersecurity

Doeren Mayhew is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or any other status protected by law.