IT Systems Administrator

Doeren Mayhew is a $170 million certified public accounting and advisory firm headquartered in Troy, Michigan, with offices in Grand Rapids, Saranac, Houston, Miami, Atlanta, Dallas, Charlotte, Tampa, greater Nashville area, Zurich and London. Founded in 1932, Doeren Mayhew is recognized as the 47th largest CPA firm in the U.S. If you want to join a company positioned for successful future growth and is consistently named among the 50 best-managed firms in the nation, this is the place for you!

We’re looking for a hands-on, proactive, and collaborative IT Systems Administrator to join our Technology Support team in the Grand Rapids, MI office. The IT Systems Administrator will assist in managing and maintaining the firm’s IT infrastructure, ensuring smooth and efficient operations. This role involves installing and configuring software and hardware, troubleshooting system issues, and providing technical support to end-users.

Responsibilities:

• Provide on-site technical support for the Grand Rapids and nearby offices.
• Install and configure software, hardware, and networks.
• Monitor system performance and troubleshoot issues.
• Ensure the security and efficiency of IT infrastructure.
• Manage network servers and technology tools.
• Set up accounts and workstations.
• Upgrade systems with new releases and models.
• Develop and maintain local networks to ensure optimal performance.
• Ensure data is backed up and systems are secure from unauthorized access.
• Create and maintain technical documentation and manuals.
• Train staff on new technologies.
• Respond in a timely manner to service issues and requests.
• Test and evaluate new technology.
• Provide technical direction and support to users within the organization.

Qualifications:

• High school diploma or GED; Associate's degree in Information Technology or a related field preferred.
• 1-2 years of experience in an IT-related role (relevant internship experience included).
• Basic understanding of IT systems, networks, and databases.
• Experience with the following:
  • Microsoft Windows 11
  • Microsoft Windows Server 2019 or newer
  • Microsoft 365
  • Microsoft Active Directory
  • Network switches and cabling
  • Wireless networks
  • Cloud technologies
  • Virtualization
  • Cybersecurity
• Ability to analyze problems, exercise judgment, think strategically and make sound objective decisions.
• Ability to work in a team environment, as well as independently.
• Excellent communication and interpersonal skills.
• Certifications in IT (e.g., CompTIA A , Network ) are a plus.
• Must be willing to travel and have reliable transportation.

Doeren Mayhew is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or any other status protected by law.