What are the responsibilities and job description for the Receptionist - Honda Collision position at Doggett Auto?
Receptionist
Classification
Non-Exempt
Job Summary
The Receptionist will perform clerical tasks, communicate callers and customer inquiries to the appropriate party, greet and assist customers. Other duties will include supporting the Collision Center.
Essential Functions
The Receptionist will perform clerical tasks, communicate callers and customer inquiries to the appropriate party, greet and assist customers. Other duties will include supporting the Collision Center.
Essential Functions
- Answer phone inquiries, direct calls and provide basic company information
- Perform clerical duties, take memos, maintain files, and organize documents; photocopy, fax, etc. as needed
- Set appointments
- Handle customer inquiries both by phone and email
- Document all call information according to standard operating procedures
Qualifications
- High school diploma or equivalent preferred
- Proficient in relevant computer applications
- Great customer service skills
- Good data entry and typing skills
- Effective verbal and written communication skills
- Good listening skills
- Ability to analyze problems and problem solving
- Great organizational skills
- Attention to detail
- Good judgment
- Adaptability
- Teamwork
The Receptionist must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.
Doggett is an Equal Employment Opportunity Employer
