What are the responsibilities and job description for the Customer Relationship & Social Media Accounts Manager position at Dogtopia of Waukee?
Job Description
Job Description
Are you ready to make a change and wish you could spend every day with dogs and the humans that love them? Do you love sharing exciting moments on social media? Have you ever been a marketer, server, or sales rep with above-average sales skills? Are you from the sports-fitness industry / retail / customer service and ready to leverage your skillset to help develop and build a new local business location and be part of a dynamic organization with over 250 stores nationwide? Are you experienced in social media marketing and advertising?
We're looking for ambitious and energetic marketing and sales leaders to take on a critical mid-level sales and marketing position as a Customer Development & Relationship Manager with Dog Life LLC dba Dogtopia.
We are looking for individuals who can develop and build relationships with not only existing customers but understand how to generate leads for new customers and grow our dog daycare & wellness business.
This is accomplished by daily phone calls to new and existing parents, working on converting leads to dog meet & greets, creating and posting social media posts, running, and operating local events, and marketing for our Dogtopia Daycare and Wellness locations; with an emphasis on the daily cadence of outreach calls, scheduling of consultative sales conversations and closing sales with dog parents for services.
Our focus is on the overall health and well-being of not only the dog in our care but the quality of life that a happy, healthy dog provides its pet parents, as well.
Responsibilities :
- Basic sales and customer service, but be a genuine people person
- Monitoring active marketing programs and developing ways to improve those campaigns
- Submit ideas for experimental marketing programs designed to enhance and grow dogs in daycare
- Manage Social Media Marketing
- Work directly with dog parents selling weekly Enrollment in daycare and wellness services
- Collaborate with the team to create an exceptional experience at every customer interaction
- Achieve set sales targets for the location
- Manage the pet parent journey from beginning to end
Requirements :
Travel Requirements :
The Rules by which we, as DOGTOPIANS live :
Company Description
We’ve created a loving place with dogs’ wants and needs in mind. We offer everything your furry family member requires with award-winning dog daycare; overnight, weekend, and holiday boarding; and spa services. Use our webcams to watch them play all day with their BFFFs (Best Furry Friends Forever) in open and safe environments. Professionally trained Dogtopians will love and care for your pup like they are our own. You can trust your dog will come home overjoyed—and most likely overtired—from all of the excitement of the day.
Company Description
We’ve created a loving place with dogs’ wants and needs in mind. We offer everything your furry family member requires with award-winning dog daycare; overnight, weekend, and holiday boarding; and spa services. Use our webcams to watch them play all day with their BFFFs (Best Furry Friends Forever) in open and safe environments. Professionally trained Dogtopians will love and care for your pup like they are our own. You can trust your dog will come home overjoyed—and most likely overtired—from all of the excitement of the day.