OS&D Clerk - Milwaukee, WI (Sutton Transport)

Dohrn Transfer is your complete Midwestern transportation partner. We offer less-than-truckload, truckload and value-added services throughout our 10-state service area. Our family operated company provides the attention and flexibility that only a regional carrier can, backed by excellence in service and powerful logistical tools.

• Daily telephone and written communication with internal and external customers
• Locate missing freight and overages, shortages, and damaged freight
• Monitor the OS&D webs daily as assigned in addition to answering the OS&D lines
• Review manifests, bills of lading, and delivery receipts
• Assist terminals in regards to all OS&D freight
• Research miss-delivered freight and ensure it gets delivered correctly
• Request dispositions, re-delivery charges, and re-consignment charges to ensure freight keeps moving to its destination
• May assist with customer service/pick up calls and set appointments as needed
• Other duties as needed
• High School completion or equivalent
• Computer skills including Microsoft Office
• Office experience preferred, but not required
• Ability to multi-task in a fast paced environment
• Detail-oriented, problem-solver, self-motivated
• Excellent verbal and written communication skills
• Ability to establish and maintain great relationships with customers
• Ability to work in a team as well as individually
• Excellent attendance
  
  
  

Working Conditions/Physical Requirements

• Primarily sedentary work, which involves sitting most of the time
• May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
• The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc;
• Visual Acuity including regular use of items including a computer screen or monitor
• Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers
• Talking and hearing required to communicate with and listen to others to share or receive information; will be exposed to noise including telephone, office machinery, and conversations of others
• Based on accuracy and performance, the employee may be eligible to work discussed shifts at the corporate office or at a home-based location.
  
  
  

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.