What are the responsibilities and job description for the Dollar Fresh Center Store Manager position at Dollar Fresh Market?
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description :
Job Title : Center Store Manager
Department : Center Store
FLSA : Non-Exempt
General Function :
Sets the standards for customer service, cleanliness, professional appearance and overall profitability. Coordinates the delivery of the highest quality product at a competitive retail price. Responsibilities include managing orders, vendor relationships, inventory control, merchandising, training and supervising employees. Ensures that customer's needs are met. Oversees departments of Grocery, Dairy, Frozen, Meat, HBC, and Wine & Spirits.
Reporting Relations :
Accountable and Reports to : District Store Director and Store Manager
Positions that Report to you : Service Manager, Stocker, Front End Clerk, Online Shopper
Primary Duties and Responsibilities :
- Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
- Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
- Smiles and greets all customers in a friendly manner.
- Assists the store manager in overseeing the store and acts on issues in the absence of the manager.
- Key holder with opening and closing responsibilities.
- Coordinates and ensures proper training and continuous education of all employees and specifically direct report employees, handles employee issues, and coordinates disciplinary procedures when necessary.
- Ensures compliance with all federal, state, and local health and food safety regulations for the store.
- Provides leadership in actively pursuing sales goals with increased sales and profitability.
- Coordinates the actual physical inventory for the store, verifies the accuracy of the information and puts together the P&L as requested by the store director.
- Coordinates and monitors perpetual inventory ensuring to meet monthly and quarterly inventory goals.
- Monitors inventory for discontinued products while also determining products to discontinue.
- Cycle counts all departments responsible for to meet percentage of completion goals and reviews discrepancies.
- Creating and applying batches.
- Monitoring RPM Reports and basic RPM functions.
- Reviews orders for accuracy and approve order to be sent and completed. Maintains items and price file.
- Assists in coordinating all product recall events.
- Determines location of ad and promotional displays, ensures product quality and quantities to meet customer and store demands and profitability.
- Meets with sales reps and determines new items, special purchases, and determines prices and merchandises the product.
- Designs and constructs displays while also setting displays based on planogram for in-store execution of merchandising.
- Checks in product, puts product away, and review invoices.
- Labels all product containers in the backroom and in storage areas with date store received them.
- Replenishes and stocks product.
- Trains and enforces safety procedures to provide a safe and healthy work environment for employees and customers and fills out customer accident forms.
- Works safely to prevent on-the-job injuries, fills out first report of injury, and assigns light duty as necessary.
- Oversees building / ground maintenance and all store sanitation and cleaning such as sweeping, mopping, dusting, removal of trash, cleaning bathrooms and common areas to ensure they meet with the store director's guidelines.
Secondary Duties and Responsibilities :
Knowledge, Skills, Abilities and Worker Characteristics :
Education and Experience :
Physical Requirements :
Working Conditions :
This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment.
Equipment Used to Perform Job :
Pallet jack, box cutter, cash registers, knives, department power equipment, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, delivery vehicle, ordering machine.
Financial Responsibility :
Authorized to purchase merchandise and supplies and order repairs on equipment.
Contacts :
Has daily contact with customers, employees, suppliers / vendors, and the general public. Has occasional contact with federal or state regulatory agencies regarding inspections.
Confidentiality :
Has access to confidential information including salaries / wages of employees, employee files, and sales and profit information.
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