What are the responsibilities and job description for the Front Desk Receptionist position at Dollhouse Sugar Studio?
Salon Front Desk Receptionist
Our ever growing team is always searching for fun, bright & bubbly ladies with a passion for outstanding guest service!
Our Studio receptionists act as the first point of contact for our established & amazing clientele. This person sets the tone for each & every guest experience, whether in the studio, via email or phone. Our front desk team is GENUINE & knows how to SHINE while providing our clients with the best service around!
Being a small business allows us to take great focus on our priorities & leadership values. Our team members are the most important part of who we are and what we do! We believe in a T E A M approach to ensure that our space & client experience is more than desired, with a SURPRISE & DELIGHT approach to guest service.
If this sounds like the place for you, you may access our paperless application by copying the link below.
https://intakeq.com/new/mkxIe0
R E S P O N S I B I L I T I E S :
- PROVIDE GENUINE SERVICE & WARM GREETING TO EVERY CLIENT
- PROVIDE KNOWLEDGEABLE ANSWERS TO QUESTIONS REGARDING SERVICES, PRE/POST CARE & SCHEDULING OPTIONS
- BOOK & CONFIRM APPOINTMENTS BASED ON AVAILABILITY VIA OUR APPOINTMENT SYSTEM
- OFFER GUEST AMENITIES, COFFEE, TEA, SHOT AND/OR SNACK
- SEND & VERIFY INTAKE FORMS TO CLIENTS VIA OUR ONLINE PORTAL
- CROSS-SELL SERVICES & PRODUCTS
- MAINTAIN FRONT DESK, LOBBY AREAS, RESTROOMS & ALL OTHER COMMON AREAS - KEEPING SPACE CLEAN, TIDY AND UP TO STATE BOARD STANDARDS
- WASH, DRY & FOLD LAUNDRY
- INFORM CLIENTS ABOUT OUR REWARDS PROGRAM, NEW SERVICES & OFFERINGS
- MANAGE EMAIL, TAKE PHOTOS OF LASH/SKIN CLIENTS & ANSWER THE PHONE
- MEET ALL DRESS CODE & PERSONAL GROOMING REQUIREMENTS
D E S I R E D S K I L L S :
- PROMOTE & MAINTAIN HYPE GIRL ENERGY
- TEAM PLAYER
- ABILITY TO REMAIN CALM, FOCUSED & GUEST FORWARD IN STRESSFUL CIRCUMSTANCES
- STRONG TIME MANAGEMENT & MULTI-TASKING SKILLS
- COMPUTER, APP & INTERNET SAVVY
S C H E D U L E :
CURRENTLY SEEKING 1 PART TIME ROLE FOR 2 -3 SHIFTS/WEEK 1 ROTATING SATURDAY PER MONTH
WEEKDAY WEDNESDAY MID SHIFTS| 12-5PM
WEEKDAY (TUESDAY - FRIDAY) CLOSING SHIFTS | 4PM - 9:30PM
WEEKEND SHIFTS | 8AM - CL (5PM)
B E N E F I T S:
- ALL TEAM MEMBERS ENJOY A MONTHLY COMPLIMENTARY SERVICE OF CHOICE & $10/SERVICE FOR ANY ADDITIONAL BOOKED WITHIN THE SAME MONTH
- 50% OFF ALL RETAIL
- 10% RETAIL SALES COMMISSION AFTER 90 DAYS
- FLEXIBLE REQUESTED TIME OFF AFTER 90 DAYS
- PAID SICK LEAVE AFTER 90 DAYS
- TEAM MEMBER SNACK BAR
- CLOSED SUNDAY MONDAY WEEKLY
- CLOSED MOST MAJOR HOLIDAYS CHRISTMAS EVE & THE DAY AFTER CHRISTMAS
Job Type: Part-time
Pay: From $16.28 per hour
Expected hours: 15 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Weekends as needed
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $10