Water Quality Tester - Dollywood's Splash Country - Full Time Seasonal

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel. We are seeking a Water Quality Tester who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Water Quality Testerchecklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The Water Quality Technician position is responsible for verifying and documenting all water quality readings for each body of water located at Dollywood’s Splash Country as required. All of this will be done in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company.

Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Responsible for testing each individual body of water to determine active chlorine, pH, combined chlorine, and alkalinity levels on a preset schedule.
• Responsible for changing out all ride and filtration filter baskets. Must be able to operate user intended motor controls and corresponding mechanical valves.
• Must be able to perform start-up and shut-down of UV systems.
• Must be able to maintain chlorinator and acid pump systems. This duty to include start and stop functions and maintaining proper chemical levels.
• Must be able to safely and responsibly handle chemicals used in the treatment of the park water system.
• Responsible for cleaning all strainer baskets and maintaining an adequate supply of chemicals in all park water treatment facility areas.
• Host must immediately notify Park Manager and senior member of the Maintenance Staff of any irregularity in test results, or any test result that is outside the predetermined standards for safe and proper operation
• Maintain accurate and detailed work history journals and water testing results either manually or in a digital format.
• Maintain an effective working relationship with other DSC employees
• Follow All Host Safety Standards and General Safety Training guidelines and use associated injury prevention measures.
• Suspend operations when continuation would be inconsistent with Safety Standards or Procedures or presents a safety hazard to Guests or Hosts.

Management reserves the right to change and/or add to these duties

Education and Experience Required

• Must be 18 years old or older
• High school diploma or equivalent
• Has work experience which demonstrates the successful execution of similar duties and responsibilities in a commercial/industrial environment, to include the use of required tools and equipment
• Must successfully complete a post-employment offer background check and drug screen

Knowledge, Skills, and Abilities

• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in their work
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must display and live out Lead with Love qualities by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
• Must be committed to continuous improvement.
• Must have professional appearance with good personal hygiene
• Must promote and support a “team” work environment by cooperating and helping co-workers
• Must adapt to changes easily
• Must enjoy a fast-paced, dynamic environment
• Must show appreciation to others
• Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Must reflect Dollywood’s core values through the lens of dignity and respect.
• Ability to walk
• Ability to lift and carry up to 50 lbs.
• Ability to sit or stand for long periods of time
• Ability to climb
• Must have finger and hand dexterity to test and record water quality
• Ability to kneel, bend, twist, stoop, crawl
• Ability to reach high and low
• Ability to hear, listen, and speak
• Ability to see, has color vision and depth perception
• Ability to tolerate out door environment with temperatures from 0 – 120 degrees
• Ability to work extended hours
• Must be able to comply with Dollywood’s Splash Country safety policy and procedures
• Must be able to operate a fire extinguisher
• Must be clean and neat in appearance and maintain good personal hygiene
• Ability to work in small, confined areas
• Able to smile and make eye contact to demonstrate a friendly impression with greeting guests, vendors and other employees
• Math ability to add, subtract, divide and multiply
• Ability to tolerate job related chemicals and cleaning agents
• Ability to perform duties consistent with creating a safe and secure environment
• Able to organize and maintain files for accessibility and retention
• Must be able to speak, read and write in English

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.