What are the responsibilities and job description for the Laundry Attendant - Dollywood's DreamMore Resort & Spa - Full Time Year Round position at Dollywood?
At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day at Dollywood Resorts, which include over 600 rooms and 15 Food & Beverage outlets, all located in the Great Smoky Mountains of East Tennessee. Our future plans include growing our resort footprint to over 1200 rooms across five resorts at Dollywood.
Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It's not a difference you can touch or see - it's a difference you can feel. We are seeking a Laundry Attendant for Dollywood Resorts who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand.
We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. We seek an individual who can bring the vision of the resorts to life. The right Laundry Attendant checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.
The Laundry Attendant is responsible for the cleaning process of hotel linens to ensure guests and hosts experience a clean hotel. All in a manner consistent with the mission, values, and operating philosophies of The Dollywood Company.
Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
Summary of Essential Functions and Responsibilities
- Safely operate commercial washers, dryers and folding machines
- Measure and administer cleaning agents to laundry according to product specifications
- Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor
- Set the proper drying and cooling times for different types of linen
- Operate the folders and other laundry equipment in accordance with the product specifications
- Clean up machines and surrounding areas as necessary per shift
- Comply with attendance rules and be available to work on a regular basis
- Operate laundering equipment to safely and thoroughly clean and press linen, keeping work area clean and safe
- Help ensure laundry operations run smoothly by alerting the supervisor when equipment stops working properly
- Understand how to program and operate the ironer
- Ability to program dryers and washers according to the product load in cycle
- Sort out all linen that needs to be done
- Completes other duties as assigned
- Clean all lint traps in dryers at least 2 times per shift
- Push and pull linen carts that are full of linen
- Participate in monthly linen inventory
- Count and stock linen shelves
- Must be able to function in a team atmosphere
Management reserves the right to change and / or add to these duties at any time
Education and Experience Required
Knowledge, Skills, and Abilities
The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.
