Product Operations Manager

Title : Product Operations Manager

Location : Las Vegas, NV (onsite role)

Duration : Contract

Role:

Product operations provide leadership for cross-functional projects and able to influence and negotiate priorities with a focus on continuous improvement of operational processes, training and systems.

Responsibilities:

• Work with a team of product managers to take product concepts from idea through validation, shipping, measurement, and iteration.
• Provide ongoing support for TDD (Technology Digital Data) including but not limited to program statuses, division department projects, operator
• collaboration, and application support.
• Partner with engineering, design, and operational team members to produce thoughtful and customer focused products that provide an easy and memorable experience.
• Partner closely with key stakeholders to build credibility and buy-in for the capabilities by understanding their processes and requirements.
• Contribute to the overarching strategy and execution in products across various lines of business
  • Practice effective communication to pull people together and enable them to find solutions to challenges they encounter.
  • Assist with the management projects to ensure successful and timely completion within budget guidelines.

• Collaborate on cross-functional teams of internal and external stakeholders to execute initiatives.
• Partner with dedicated engineering, design, and operational team members to produce thoughtful and customer focused products that provide an easy and memorable experience.
• Continuously drive your product's performance towards committed goals, user needs and operational excellence to ensure your strategy achieves the desired results.
• Own the quality and results of your products by leading the user testing and establishing KPI monitoring with QA and Analytics partners.
  • Perform other job-related duties as requested.

Background and Qualifications:

Required:

Bachelor's degree in a related field or equivalent experience.

Two (2) years' experience working within an agile product team

Two (2) years' experience working within in the hospitality field

A strong technical, business and/or design background.

Previous experience collaborating with high-performance product teams.

Proven experience collaborating across technical and non technical stakeholder

Preferred:

Proven track record building and implementing customer-facing products at retail, hospitality and/or entertainment focused companies

Previous experience with multi-source API integration for e-commerce at retail, hospitality and/or entertainment focused companies

Three (3) years building and leading digital products at scale.

Certifications, Licenses, Registrations: NA

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