What are the responsibilities and job description for the Automotive Service Manager position at DOM INC?
Automotive Service Manager Wanted – Drive Your Career Forward!
Dodge Chrysler Jeep Ram of Monroe, Monroe, Wa
Employment Type: Full-Time
Pay: $120,000-$180,000/year commission bonus
About Us:
At Dodge Chrysler Jeep Ram of Monroe, we don’t just service cars – we serve people. Our team is passionate about delivering top-tier automotive care and outstanding customer service. We're growing and looking for a dynamic Automotive Service Manager to lead our service department to the next level.
Your Role:
As our Automotive Service Manager, you will oversee daily operations in the service department, ensuring an exceptional customer experience while maximizing productivity and efficiency. This is a hands-on leadership role that blends team management, customer service, and business acumen.
Key Responsibilities:
- Manage and mentor service advisors, technicians, and support staff
- Monitor workflow, service quality, and customer satisfaction
- Handle customer concerns and resolve complaints professionally
- Maintain high standards of safety, cleanliness, and compliance
- Meet department targets for sales, productivity, and profitability
- Coordinate with parts department and vendors as needed Ensure all repairs and services meet manufacturer and industry standards
What We’re Looking For:
- Proven experience as a Service Manager or Assistant Manager in an automotive environment
- Strong leadership and communication skills
- Deep understanding of vehicle systems and service operations
- Customer-first mindset with a focus on quality and efficiency
- Knowledge of service software (Tekion, etc.) a plus
- Why Join Us?
✅ Competitive pay performance bonuses
✅ Health, dental, and vision insurance
✅ 401(k) with company match (after 1 year)
✅ Paid time off and holidays
✅ Voluntary Short Term Disability Insurance
✅ Supportive team and strong company culture
Ready to Take the Wheel?
Apply now and become a part of a team that values integrity, teamwork, and excellence.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $120,000 - $180,000