What are the responsibilities and job description for the Customer Service Rep **ASAP position at Dominic K Estates?
Join our energetic team as a Customer Service Representative where you’ll be the front-line support for our valued clients, handling inquiries and follow-ups through phone, email, and in-person interactions. This role offers you an excellent pathway to advance into leadership, with strong growth potential and multiple bonus opportunities for high performance!
Responsibilities
- Provide Excellent Service: Assist clients by phone, email, and in person with prompt, courteous responses.
- Follow-Up: Maintain ongoing communication to ensure client satisfaction and resolve any issues.
- Collaborate and Lead: Work closely with our team, supporting and motivating your peers to achieve team goals.
- Efficient Record Keeping: Maintain detailed records of client interactions to optimize future support and improve service.
What We Offer
- Competitive Salary: $42,000 - $65,000 annually, with bonus incentives based on performance.
- Career Advancement: A clear path to grow into leadership roles, with professional development opportunities.
- Supportive Environment: Join a team that values collaboration, respect, and going above and beyond.
- Professional Development: Regular training and opportunities to expand your skills and advance your career.
Qualifications
- Experience: 1-2 years of experience in customer service or a similar role.
- Communication Skills: Excellent written and verbal communication skills.
- Teamwork: Ability to work in a team setting and lead by example.
- Tech Skills: Comfortable using CRM systems, email platforms, and phone systems to track interactions and client data.
Skills
- Customer-Focused: Ability to understand and respond to customer needs with a positive, solution-oriented approach.
- Problem Solving: Skilled at addressing client concerns with quick, effective resolutions.
- Organizational Skills: Detail-oriented and efficient in managing multiple client communications.
- Leadership Potential: A natural team player with the ability to motivate and support others.
If you’re passionate about customer service, have a talent for connecting with people, and are ready for a role with potential for advancement, apply today!
Key Words: Customer Service Representative, Client Support, Team Management, Customer Relations, Office Setting, Phone Support, Email Support, Full-Time, Career Growth, Leadership Opportunities, Bonus Structure, Communication Skills, Customer Satisfaction, CRM
Job Type: Full-time
Pay: $42,000.00 - $65,000.00 per year
Shift:
- Day shift
Work Location: In person
Salary : $42,000 - $65,000