What are the responsibilities and job description for the Service Advisor position at Don Davis Chrysler Dodge Jeep?
Automotive Service Advisor Position at Don Davis Chrysler Dodge Jeep
About the Role
We are seeking experienced Service Advisors to join our industry-leading service team.
This is an excellent opportunity to start your career with a reputable automotive brand and contribute to delivering exceptional customer experiences.
Key Responsibilities:
- Consult with customers to understand their vehicle needs and communicate them effectively to our mechanics.
- Serve as the primary point of contact for all automotive service and repair matters, ensuring seamless communication and issue resolution.
- Prioritize required services and offer options to customers, providing clear explanations and recommendations.
- Set and manage expectations for service delivery, aligning with customer needs and business objectives.
- Maintain open and transparent communication with customers regarding repair needs, completion times, and any updates throughout the process.
What You Bring:
- Proven experience as a Service Advisor or in a similar role within the automotive industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- A keen understanding of automotive products and services, with a focus on delivering exceptional customer experiences.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities effectively.
About Us:
Don Davis Chrysler Dodge Jeep is a leading dealership dedicated to providing exceptional customer service and support. We offer a dynamic work environment, opportunities for growth and development, and a commitment to excellence in everything we do.
