What are the responsibilities and job description for the General Manager position at Don Johnson Motors?
Why Us? Dive into a culture where passion meets purpose. Don Johnson Motors isn't just a workplace—it's a community where you're valued and empowered. Our team’s excellence has earned us the 2018 Wisconsin Family Business of the Year and placed us among the top 100 "Best Dealerships to Work For," as recognized by Automotive News. We offer a dynamic environment that rewards your contributions with competitive pay, comprehensive benefits, and countless pathways to shape your future.
Unique Culture: As a fifth-generation family business, we're not just about cars; we're about connections. What makes us stand out is our commitment to inclusivity, community engagement, and celebrating every team member's story. Plus, we run on the Entrepreneurial Operating System (EOS), ensuring clarity, alignment, and execution across all levels.
The Don Johnson Way: Discover the 30 Fundamentals that underpin our unique culture, known as "The Don Johnson Way," at www.donjohnsonmotors.com/the-don-johnson-way.html. Be part of a legacy where your contribution makes a difference!
What You Gain as a General Manager:
- Flexibility & Balance: Embrace a family-oriented schedule with paid holidays and personal leave.
- Health & Wellness: Comprehensive health, vision, dental plans, and supplemental insurance.
- Growth & Learning: Get paid to learn with training and certification classes. Explore no-cost college degrees for you and your family.
- Rewards & Recognition: Enjoy fun and family vibes with monthly team lunches, automotive discounts, and preferred pricing with Verizon and AT&T.
- Career Advancement: Unlock your potential with growth opportunities and modern facilities.
- Transparent Leadership: Experience our open-door and open-book management.
- Financial Security: Benefit from direct deposit payroll, a company-funded 401K, and discounts on various services.
Join a team where you're more than a GM—you're family. Let's drive the future together.
Essential Duties and Responsibilities for General Managers:
Community Engagement: Become a pillar of the community by:
- Cultivating a vibrant dealership culture that connects deeply with locals.
- Leading initiatives and events that contribute positively to the area.
Strategic Leadership: Craft and execute innovative strategies to:
- Smash sales goals and delight manufacturers.
- Boost profitability while turning guests into enthusiastic advocates.
Team Empowerment: Inspire excellence by:
- Hiring and nurturing top talent.
- Providing comprehensive training and continuous feedback.
Service Excellence: Exceed expectations with:
- Exceptional guest service that creates loyal fans.
- A dealership experience that's memorable and unmatched.
Financial Acumen: Enhance our financial well-being through:
- Smart budgeting, accurate forecasting, and effective cost management.
Operational Mastery: Achieve peak efficiency by:
- Refining processes for smoother operations.
- Ensuring the highest quality standards and adhering to brand excellence.
Your Drive. Our Direction. Let's Succeed Together.
General Manager (GM)
Requirements:Experience and Education:
- 4-10 years of experience in the automotive dealership industry, with at least 3 years in a managerial role.
- Bachelor's degree in business administration, management, or a related field preferred.
Leadership Skills:
- Proven ability to lead, motivate, and manage a diverse team.
- Strong decision-making and strategic planning abilities.
Sales and Financial Acumen:
- Proficiency in managing sales targets, budgets, and financial performance.
- Ability to analyze sales data and market trends to drive profitability.
Guest Service:
- Strong commitment to delivering exceptional guest service.
- Ability to understand and meet customer needs and expectations.
Communication Skills:
- Excellent verbal and written communication abilities.
- Strong interpersonal skills for effective interaction with guests, staff, and stakeholders.
Technical Proficiency:
- Familiarity with dealership management software and CRM tools.
- Competence in using digital tools and platforms for sales and marketing.
Organizational Skills:
- Strong time management and multitasking abilities.
- Capability to manage multiple departments and operations efficiently.
Problem-Solving:
- Ability to define problems, collect and analyze data, and implement effective solutions.
- Competence in handling conflicts and resolving issues promptly.
Professionalism:
- Presentable appearance and professional demeanor.
- Ethical conduct and integrity in all business interactions.
Flexibility:
- Willingness to work flexible hours, including evenings and weekends, as needed.
- Adaptability to changing work environments and market conditions.