Audiology Technician

Donald L. Mooney Enterprises, LLC dba NURSES Etc STAFFING is sourcing qualified Audiology Technicians, for Minneapolis VAHCS, in Minneapolis, MN.

• Estimated Contract Start Date : 12 / 12 / 2024
• Contract Length : Up to 5 years
• Location : Minneapolis VAHCS
• Schedule : Monday-Saturday 07 : 30-16 : 00
• This opportunity requires 3 references (from within the last 3 years) including phone numbers of persons with direct knowledge of Audiology Health Technicians skills and can provide information on the Audiology Health Technicians' clinical abilities and expertise.

Qualifications :

License : Shall have a current license to practice medicine in any State, Territory, or Commonwealth of the United States or the District of Columbia when services are performed onsite on VA property. All licenses held by the key personnel working on this contract shall be full and unrestricted licenses. Contractor's physician(s) who have current, full and unrestricted licenses in one or more states, but who have, or ever had, a license restricted, suspended, revoked, voluntarily revoked, voluntarily surrendered pending action or denied upon application will not be considered for the purposes of this contract.

BLS / ACLS; NPI and NBC-HIS certification

Duties :

Contractor's personnel shall be responsible for providing Audiology Health Technician care via face-to-face, telephone, secure message, video-telehealth, and synchronous tele-health modalities, including, but not limited to :

Hearing aid education / maintenance :

Responsible for taking accurate ear mold impressions, preparing the mold for shipping, and mailing the ear mold together with the hearing aid order to the vendor. The technician is responsible for tracking hearing aid orders and communicating with vendors to ensure they are received. When is determined that a hearing aid will be delayed, s / he proactively makes appropriate phone contacts to resolve the issue.

When hearing aids are delivered (daily) to the clinic, the technician is responsible for certifying the hearing aids and checking the hearing aids to ensure that all ordered components are present and that the hearing aids and / or accessories are ready to be issued.

Instructs the client in the proper maintenance, cleaning, and use of hearing aids and / or assisted listening devices (amplified phones, TV devices, etc.). S / he is responsible for documenting the patient education in the medical record.

Hearing aid repairs :

Responsible for routine repairs of hearing aids. During the day-to-day routine s / he may meet with veterans on a one-to-one basis in an outpatient or in-patient setting in order to solve hearing aid problems. Provides primary level troubleshooting and repair for veterans who are experiencing hearing aid problems. Services commonly provided by the technician include the evaluation of a hearing aid's function and physical fit, changing of batteries, removal of stuck batteries, cleaning of electrical contacts, changing of wax traps, replacing ear mold tubing, modifications of the physical hearing aid shape, and counseling the veteran in the proper usage and methods of care for the instrument. All interactions are properly documented in the form of clinical progress notes.

Responsible for performing otoscopic examinations to determine if cerumen management is necessary.

When a hearing aid needs to be sent in for repair, the incumbent utilizes the Remote Order / Entry System (ROES) in order to prepare the proper paperwork, wraps the hearing aid, and ships it. Makes appropriate entries in the clinic's record tracking system in order to ensure that the aid is properly tracked. S / he then either mails the hearing aid to the veteran when it returns; sometimes first re-programming the aid back to previous settings if the settings were lost during repair.

As part of the repair responsibility, evaluates the operation of Assistive Listening Devices (ALD's). The technician determines if the ALD is working properly and performs routine repairs as can be done. When needed the ALD is sent in for repair. When the incumbent finds skill or knowledge deficits, s / he provides specific training or patient education and documents it in the patient record.

Data, equipment, environment and supply management :

Performs data management functions that are critical to the delivery of audiology services. In addition to those computerized tracking and ordering functions described below, these functions also include following up on the EARR reports to ensure that all encounters and workload are captured and appropriately documented.

The management of all stock hearing aids, batteries, ALDs, ear mold orders, and accessories of both VA and NON-VA CARE devices, inventory and repairs are the responsibility of this staff member. All ROES entries, errors, certifications and issues are the responsibility of this employee, in partnership with coworkers.

The technician is responsible for monitoring supplies and maintaining an adequate supply of materials to meet clinic needs. To do so may require phone or computer correspondence with SPD, Vetmart, and multiple hearing aid vendors.

If you are interested in this position, please email me at Vvazquez@nursesetc.net

About Nurses Etc Staffing

At NURSES Etc STAFFING, we are committed to our mission of providing healthcare facilities with top-quality nursing and allied health professionals, excellent customer service, and professional staffing solutions. Founded in 2000, we have always placed a strong emphasis on building relationships with healthcare providers based on open communication, respect, and recognition for the important work they do.

Equal Employment Opportunity Statement : Donald L. Mooney Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All employment is decided on the basis of qualifications, merit, and business need.

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