Demo

Training Support Specialist

Donatech
Merrimack, NH Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/25/2025

Position would require the candidate to be a W2 employee of Donatech.

US Citizenship / Permanent Resident Required.

Leads and assists lower level administrative personnel in efficient accomplishment of assigned responsibilities, generally operates with wide latitude for actions and decisions and performs tasks independently and on own initiative with minimal supervision. Oversees the development of extensive program performance plans including work scope, work breakdown, schedules, Client plan, material plan, task codes, spending plan and reporting requirements. Conducts performance measurement tasks including working authorization progress measurement on cost, schedule, Client and material plans, analysis of variances from plan, and recommending and implementing corrective action. Prepares program reviews and status reports for program personnel, company management and customers. May participate in program and customer reviews at management's request. Oversees the review and analysis of requests for proposals, the planning and controlling of proposal tasks, schedules and expenditures, and the estimating and arranging for the production and delivery of Client and material. Writes management plans and develops risk analysis. Actively participates in bid-no-bid and make-or-buy decisions, negotiation, audit and fact-finding activities. Develops and maintains program cost history. Provides market and product analysis in support of new business initiatives and in the preparation and presentation of proposal data for management review. Utilizes MIS and trains lower level administrative personnel in appropriate management information systems for program planning, control, reporting and proposals. Adapts MIS to meet program needs and contributes to modifications and improvement of the system. Maintains an effective working relationship with related division, group and corporate functions, and with customer agencies on cost and schedule control and reports. Plans, analyzes and reports on cost, sales, income, bookings, backlog, Client, material and other related data. Develops, monitors and reports on departmental labor and expense budgets. Recommends and follows through with corrective action to be taken. Develops and monitors program, department and administration performance objectives. Actively participates in the development, implementation, interpretation and monitoring of program, department and administrative policies and procedures. Participates in the planning, budgeting, acquisition, use and accountability for space, furniture, office and laboratory equipment, supplies and other assigned resources. Performs other duties and responsibilities as required. Skills Required This is a hybrid role supporting a training function, where we are ideally looking for a candidate that has experience in a variety of systems. The most important are Coupa and Concur, and it will be great if we can get someone with LMS (Learning Management System) and Sharepoint development. Greatly prefer someone with prior experience in a training environment. (In addition to the items listed above, the Essential Functions are : 1. Exercise discretion and independent judgment in the performance of duties set forth in Section II above. 2. Communicate effectively both orally and in writing; 3. Exhibit sound interpersonal skills involving interfacing, coordinating and negotiating with company personnel, customers and suppliers; 4. Utilize computer skills to prepare appropriate reports and documents; 5. Make decisions using sound judgment while complying with policies, procedures, appropriate principles and applicable state and federal laws and regulations; 6. Analyze, evaluate, develop and implement processes and systems within budget and adhere to time requirements and schedule; 7. Design and develop products and services using state-of-the-art technology, principles, theories and concepts.) Experience Required 5 years in a support role for an enterprise environment Education Required 2-4 year degree preferred

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