Litify Legal eBilling Business Analyst

Greetings from Donato Technologies Inc.
We have an immediate opening with my client. If you are looking for a new project, please send me a copy of your updated resume

• Title: Litify Legal eBilling Business Analyst
• Location: Sunnyvale CA (Onsite)
• Employment Type: FTC

Job Description:

Key responsibility

• Collaborate with Legal business team to gather requirements.
• Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, and user documentation.
• Document requirements by creating use cases, user stories, Business Requirement Document (BRD), class diagram, Entity-Relationship (ER) diagram, and sequence diagrams.
• Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
• Gather and analyze technical and functional information from various sources to document new or changing product functionality
• Assist with project management for selected projects. Update Wrike tasks and generate weekly and monthly reports for management.
• Integrate user-friendly content in illustrations, graphs, and infographics for enhanced user experience.
• Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables.
• Create in-depth user guides, FAQs, technical overviews, and in-product help documentation.
• Test both the product and its documentation for accuracy and consistency.
• Test business processes and recommend improvements.

Skills and Qualifications

• Bachelor’s degree in relevant technical field.
• 2 years of experience in Litify ELM
• 10 years of industry experience i legal domain knowledge especially with Legal Tech platform
• 10 years of experience in eBilling and Matter management
• Proven ability to quickly learn and understand complex topics
• Previous experience writing documentation and procedural materials for multiple audiences
• Superior written and verbal communication skills, with a keen eye for detail
• Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content.

Preferred Qualifications

• Proven ability to handle multiple projects simultaneously, with an eye for prioritization
• Firm understanding of the systems development life cycle (SDLC)
• Previous software development experience
• Certification through the Society for Technical Communicators
• Experience using XML tools to create documentation.

Jennifer Sampson
Technical Recruiter
.......................................................
DONATO TECHNOLOGIES, INC
12100 Ford Rd, #306, Dallas, TX 75234
Direct : (214) 738-0410
Email: jenny@donatotech.net
Web: www.donatotech.net