What are the responsibilities and job description for the Client Care Specialist position at Donegal Animal Hospital?
Our team is looking for a full-time, skilled Client Care Specialist for our growing five doctor small animal practice located near Lancaster, PA.
We practice a very high standard of medicine offering everything from wellness exams to dentistry, soft tissue surgery, radiology, in-house lab, and much more.
We recognize that a positive client experience begins and ends with the Client Care Specialist Team. The right applicant must have excellent communication and telephone skills, a high level of motivation, a team-oriented mentality, a positive attitude, and a willingness to go that extra mile.
Responsibilities include:
Client Greeting and Appointment Scheduling
Payment processing and Entering Client data
Answering and directing calls on multi-line system
Ability to work in a fast-paced environment
Ensuring that the reception area of the hospital is clean and presentable at all times
We offer a competitive rate and benefits which include health/dental/vision insurance, retirement plan, paid holidays, discounted veterinary services, vacation and sick time, scrub allowance, and CE allowance.
Evenings are a must. Must have the ability to carry and lift up to 25 lbs. Experience in the veterinary field is a plus, but not required.
2-3 years of experience preferred.
Please email your resume and cover letter.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $15 - $16