What are the responsibilities and job description for the Restaurant Host | Restaurant Welcome Enthusiast position at Donohoe Hospitality Services?
Job Details
Description
Cindy Lou's Fish House
located at Canopy by Hilton Baltimore | Harbor Point Hotel
is looking for bright talent to model Hilton's vision: "To fill the earth with the light and warmth of hospitality."
HOST/HOSTESS | RESTAURANT WELCOME ENTHUSIAST
Come join the Canopy by Hilton Baltimore Harbor Point team!
Nestled between Harbor East and Fells Point, Canopy by Hilton Baltimore Harbor Point offers stunning waterfront views of the Inner Harbor and Patapsco River. The hotel's modern and artistic design creates an inspiring and dynamic work atmosphere, making every day at work feel fresh and invigorating.
Our hotel is renowned for its high standards of service and hospitality. As part of our team, you'll strive to provide exceptional guest experiences, which can be incredibly fulfilling and motivating. We foster a supportive and inclusive work environment where teamwork and collaboration are highly valued. Employees are encouraged to bring their unique perspectives and ideas to the table, ensuring that everyone feels valued and heard.
Canopy by Hilton Baltimore Harbor Point is also actively involved in the local community, offering employees the chance to participate in various community service initiatives and events. This engagement not only enriches the community but also provides a sense of purpose and connection for our team members.
Overall, working at Canopy by Hilton Baltimore Harbor Point offers a blend of professional growth, excellent benefits, and a vibrant, supportive work culture. It's an attractive place to build a career, where you can thrive both personally and professionally.
Position Summary
As a Restaurant Host l Restaurant Welcome Enthusiast you will be the first point of contact for our guests, responsible for creating a welcoming and positive first impression of our restaurant. Your role is crucial in showcasing the friendliness and exceptional quality of service that our establishment is known for. You will greet guests upon arrival, assist with seating arrangements, and ensure that their initial interactions are pleasant and efficient. Additionally, you will maintain a cash bank, accurately process transactions, and adhere to the outlet's cash handling procedures. Your attention to detail, warm demeanor, and commitment to excellence will significantly enhance the overall guest experience, setting the tone for a memorable dining experience. By embodying our values of hospitality and service, you will help reinforce our reputation for outstanding customer care and operational excellence.
Essential Functions
Benefits And Perks
Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify
We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.
If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.
Cindy Lou's Fish House
at Canopy by Hilton Baltimore | Harbor Point Hotel
1215 Wills St. Baltimore, MD 21231
Find us at Cindy Lou's Fish House or Canopy by Hilton Baltimore | Harbor Point Website
Description
Cindy Lou's Fish House
located at Canopy by Hilton Baltimore | Harbor Point Hotel
is looking for bright talent to model Hilton's vision: "To fill the earth with the light and warmth of hospitality."
HOST/HOSTESS | RESTAURANT WELCOME ENTHUSIAST
Come join the Canopy by Hilton Baltimore Harbor Point team!
Nestled between Harbor East and Fells Point, Canopy by Hilton Baltimore Harbor Point offers stunning waterfront views of the Inner Harbor and Patapsco River. The hotel's modern and artistic design creates an inspiring and dynamic work atmosphere, making every day at work feel fresh and invigorating.
Our hotel is renowned for its high standards of service and hospitality. As part of our team, you'll strive to provide exceptional guest experiences, which can be incredibly fulfilling and motivating. We foster a supportive and inclusive work environment where teamwork and collaboration are highly valued. Employees are encouraged to bring their unique perspectives and ideas to the table, ensuring that everyone feels valued and heard.
Canopy by Hilton Baltimore Harbor Point is also actively involved in the local community, offering employees the chance to participate in various community service initiatives and events. This engagement not only enriches the community but also provides a sense of purpose and connection for our team members.
Overall, working at Canopy by Hilton Baltimore Harbor Point offers a blend of professional growth, excellent benefits, and a vibrant, supportive work culture. It's an attractive place to build a career, where you can thrive both personally and professionally.
Position Summary
As a Restaurant Host l Restaurant Welcome Enthusiast you will be the first point of contact for our guests, responsible for creating a welcoming and positive first impression of our restaurant. Your role is crucial in showcasing the friendliness and exceptional quality of service that our establishment is known for. You will greet guests upon arrival, assist with seating arrangements, and ensure that their initial interactions are pleasant and efficient. Additionally, you will maintain a cash bank, accurately process transactions, and adhere to the outlet's cash handling procedures. Your attention to detail, warm demeanor, and commitment to excellence will significantly enhance the overall guest experience, setting the tone for a memorable dining experience. By embodying our values of hospitality and service, you will help reinforce our reputation for outstanding customer care and operational excellence.
Essential Functions
- Greet guests upon entering the restaurant and assist those on a waiting list within the specified time limit.
- Escort guests to appropriate tables as soon as possible and offer assistance if needed.
- Handle reservations and maintain seating assignment charts.
- Arrange for booster seats or high chairs as needed.
- Notify the manager of any guests perceived to be unhappy.
- Bid farewell to guests as they leave and invite them to return.
- Keep the host/hostess station clean and organized, ensuring all menus are clean.
- Restock necessary supplies.
- Perform shift change and/or closing duties.
- Answer telephone calls and respond to questions accordingly.
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
- Assist servers with cashiering and maintain accurate currency exchange.
- Maintain check control system according to standards and notify the supervisor immediately of any suspicious or incorrectly handled guest checks.
- Take room service orders as per outlet standards.
- Assist buspersons or servers with rearranging seating areas for special or large parties.
- Assist buspersons or servers with light cleaning duties as required.
- Assist servers with side work, including sorting and production of service sideware, rollups, or displays.
- Adhere to all work rules, procedures, and policies established by the hotel, including those in the employee handbook.
- The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands, and employees may be asked to work shifts other than those they prefer or normally work.
- Ability to stand for long periods.
- Good oral communication skills.
Benefits And Perks
Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify
We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.
If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.
Cindy Lou's Fish House
at Canopy by Hilton Baltimore | Harbor Point Hotel
1215 Wills St. Baltimore, MD 21231
Find us at Cindy Lou's Fish House or Canopy by Hilton Baltimore | Harbor Point Website
Salary : $16
