Demo

Process Improvement Coordinator

DonorConnect
Salt Lake, UT Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 5/13/2025

Job Description

Job Description

Process Improvement Coordinator

DonorConnect is seeking a full-time Process Improvement Coordinator . The Process Improvement Coordinator (PIC) will play a key role in supporting and implementing process improvement initiatives at DonorConnect. Reporting to the Continuous Improvement Program Manager, the PIC will assist in identifying areas for improvement, facilitating continuous improvement projects, and applying methodologies such as Lean, Six Sigma, and Plan-Do-Study-Act (PDSA) to enhance operational efficiency, quality, and compliance with regulatory standards. This position will collaborate with cross-functional teams to drive measurable improvements and contribute to the organization's mission of improving organ procurement processes.

The PIC champions the culture of Performance Excellence and Continuous Improvement by acting as a resource and engaging DonorConnect staff in developing and implementing improvement projects. Assists management and staff in identifying, evaluating, and implementing process improvement opportunities to optimize organizational resources and achieve measurable impact on goals. Maintains knowledge of regulations and standards, incorporating necessary changes into SOPs, processes, and training, while preparing for accreditation surveys, audits, and partner site visits. Provides project management support and collaborates with management and departmental staff to design and implement impactful improvement initiatives.

DonorConnect is a federally designated nonprofit community service organization dedicated to recovering organs and tissues used for life-saving transplants. Our employees help save and heal lives!

At DonorConnect, we expect your behavior will be consistent with our I CARE values - integrity, collaboration, accountability, respect, expertise, and DEIB.

MINIMUM QUALIFICATIONS

Training / Education / Certification :

  • Bachelor's degree preferred, and / or an equivalent combination of education and relevant work experience
  • Six Sigma Green Belt Certification and / or portfolio demonstrating application of Six Sigma methodologies and tools

Experience Required :

  • A minimum of 2 years of experience that is directly related to continuous improvement (preferably in a regulated industry)
  • Experience in a healthcare setting preferred
  • Experience with Lean and Six Sigma methodologies and tools is preferred
  • Experience with project management methodologies and tools is preferred
  • Knowledge / Skills / Abilities :

  • Demonstrated expertise in leading cross-functional projects in both virtual and in-person environments with favorable outcomes
  • Excellent written and verbal skills, including proven experience with technical writing, specifically SOPs. Must also be comfortable leading training, facilitating continuous improvement activities, and speaking in front of a group of people both in person and virtually
  • Familiarity with and ability to interpret statistics as applied to process improvement tools
  • Ability to learn and implement procedures in compliance with applicable local / state / federal regulations, certifications, accreditations, etc
  • Multi-tasking, i.e., ability to function and complete work with competing priorities and expectations, and good problem-solving skills
  • Personal and interpersonal skills, i.e., clear speaking, discreet, considerate, sensitive, and collaborative. Must have the ability to function independently as well as in a team setting
  • Advanced knowledge of personal computers with superior skills in desktop programs (e.g., Outlook, Word, Excel, Access, Project, Visio, PowerPoint, and other comparable software programs)
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to move up to 10 pounds at times with or without reasonable accommodation
  • Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing
  • Must be able to pass a comprehensive background check and drug screen.

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