What are the responsibilities and job description for the Office Assistant position at Donovan Rehab?
Overview
Donovan Rehab is seeking a friendly and organized office assistant to join our team in our Pediatric Speech/Occupational Therapy office. The staff at Donovan Rehab strive to help children reach their fullest potential because they believe that “Every Child has a Voice to be Heard.”
The ideal candidate has excellent communication skills and is proficient in phone/email systems and office management tasks. This role is essential in ensuring the smooth operation of our office and providing exceptional support to both staff and clients.
Duties
- Answering phones with professionalism, scheduling new and recurring appointments, and greeting incoming patients and visitors.
- Completing new patient registration, verifying insurance, and collecting co-pays.
- Politely explaining evaluation and therapy processes to clients and answering their questions and concerns.
- Handling patient inquiries and taking notes to relay messages to therapists/supervisors when needed.
- Maintaining medical records requests and referrals.
- Ensuring the clinic office supplies are stocked and replenished as needed.
Qualifications
- Proven experience as an Office Assistant or in a similar administrative role is preferred.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent time management abilities to meet deadlines consistently.
- Bilingual candidates are encouraged to apply, as communication with diverse clients is important.
- Proficient in using office software applications (e.g., MS Office Suite).
- Good phone etiquette skills, ensuring professional communication at all times.
If you are a motivated individual who thrives in a collaborative environment and possesses the necessary skills, we encourage you to apply for this exciting opportunity as an Office Assistant.
Accepting resumes through March 31, 2025.
Job Types: Full-time, Part-time
Pay: From $10.00 per hour
Expected hours: 30 – 40 per week
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $10