What are the responsibilities and job description for the Accounting Associate (FT) position at Doodlebuggers Service Network?
Summary:
The Doodlebuggers Accounting Associate is an energetic professional who does not mind wearing multiple hats. They are experienced in handling a wide range of administrative tasks and able to work independently with little or no supervision. They are well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people and roles.
Hours:
Hours:
- 40 hours per week, Monday - Friday 8am-5pm.
Job Description:
- Doodlebuggers is looking for an Accounting Associate who will process daily paperwork, A/P entry, Sales Tax, Account Reconciliation, processing warranties, customer service, answering phones, responding to emails and texts, respond to voicemail, and provide client services to take care of all the client’s needs.
- Will coordinate with teammates to ensure organizational effectiveness, efficiency, and safety, ensuring administrative procedures are followed.
- Will help with all aspects of accounting, customer service including answering phones, greeting customers on showroom floor, processing showroom customer payments, and other duties as assigned.
- Will help as needed answering telephones & following the company script.
- Thorough understanding of Doodlebuggers services provided as well as basic knowledge of chimneys, fireplaces, dryer vents, fire feature and grill products provided.
- Will help as needed with contact requests, website user requests, work orders and customer emails that come into the office email box, voicemails and text messages.
- Ensure client service sales, complaints, and issues are addressed via text, phone, email, or in person are handled or forwarded to appropriate employee.
- Understand and comply to the Doodlebuggers Operations Manual (DOM).
- Working in QuickBooks and Service Fusion (CRM).
- Processing technician paperwork daily.
- Editing Service Fusion Job detail with notes, updated price, completing job.
- Review Inspection and Evaluation forms.
- Invoicing customers & Receiving payments.
- Mail/email paid with credit card receipts to customers.
- Create warranty paperwork when needed.
- Mail postcard warranty to manufacturer.
- Weekly A/R Report to include calling on accounts receivable.
- Entering Bills, Credit cards into QuickBooks.
- Reconciliation of credit cards in QuickBooks.
- Process sales tax for Florida and Alabama.
- Making bank deposits.
- Filing
- Pick up mail from UPS Store.
- Scanning paperwork.
- Processing signed quotes.
- Data entry into customer information and created jobs in Service Fusion per DOM.
- Ensure that a credit card is on file for all bills from office appointments.
- Allocate available resources day-to-day to ensure successful task performance.
- Ensure security, integrity, and confidentiality of data.
- Always follow policies & procedures to improve operational efficiency.
Skill Requirements for Position:
- Bookkeeping 1 year experience.
- QuickBooks Software 1 years experience.
- Adobe software.
- Excellent verbal & written communication skills.
- Excellent active listening skills.
- Hands on experience with office machines (e.g. fax machines and printers).
- Confident, friendly, and outgoing personality.
- Ability to anticipate/determine customer’s needs.
- Organization is an absolute must.
- Ability to Multi-task.
- Great attitude in a fast-paced environment.
- Ability to Adapt to change (company is rapidly growing).
- Problem-Solving skills.
- Attention to detail, problem-solving, excellent written and verbal communication skills.
After 90 days of service:
- 7 Paid National Holidays.
- Vision & Dental Insurance.
- Health Insurance.
- 401K Retirement plan & Company match 3%.
After 1 year of service:
- Paid Vacation.
- Paid Sick Days.
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