What are the responsibilities and job description for the Core Returns Clerk position at Door Controls USA?
At Door Controls USA, we are always on the lookout for passionate individuals who thrive in dynamic environments. We seek team members who are dedicated to excellence & innovation in the automatic & manual door industry. Ideal candidates should bring a blend of technical skills, customer-focused attitudes, & a willingness to learn & grow with us. Whether you"re an experienced professional or just starting out, we offer opportunities to build a rewarding career within a supportive & inclusive workplace. Join us in delivering high-quality solutions & services to our customers nationwide.
Benefits Package Offered for full-time employees :
Medical
Dental
Vision
Accidental Insurance
Critical Illness
Supplemental Life Insurance
Short Term Disability
Long Term Disability
401k Company Match
Legal Shield
Job Summary :
The Core AR Clerk processes daily core returns and works with customers to collect past due cores.
Duties / Responsibilities :
Assist in processing daily core returns.
Scan and file daily core return paperwork obtained from Receiving.
Process returned cores in the company's financial system and update past due core report.
Send past due core list to customers on a scheduled basis or as requested.
Contact customers regarding past due cores.
Process customer invoices / credit memos for past due cores.
Process credits for the return of past due cores.
Assist customers with core questions.
Run weekly core aging reports
Attend weekly meeting to review past due and returned core report. Discuss collectability issues and determine resolution.
Required Skills / Abilities :
Strong verbal and written communication skills.
Strong organizational skills and attention to detail.
Strong analytical and critical thinking skills.
Ability to manage time and prioritize tasks to meet established deadlines.
Ability to function effectively in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
Education and Experience :
High school diploma or equivalent.
Education classes in accounting, finance, or business management desirable.
At least two years related experience required.
Physical Requirements :
Prolonged periods of sitting at a desk and working on a computer.
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