What are the responsibilities and job description for the Secretary/Dispatcher position at Door N Key Locksmith?
Job Overview
We are seeking a highly organized and efficient Spanish speaker Dispatcher / Shop secretary to join our team. The Dispatcher will be managing communications between technitions and customers, and ensuring that operations run smoothly. This position requires strong time management skills, attention to detail, and the ability to multitask in a fast-paced environment. The ideal candidate will possess excellent customer service skills and have experience in administrative roles.
Responsibilities
- Coordinate and schedule appointments efficiently.
- Maintain accurate records of dispatch activities and communications.
- Communicate effectively with Techs and clients via phone and computer systems.
- Handle customer inquiries and resolve issues promptly with professionalism.
- Assist in administrative tasks such as data entry, Inventory software parts and supply order, filing, and maintaining office supplies.
Qualifications
- English ans Spanish Must
- Proven experience in an office or administrative role; experience as a dispatcher is a plus.
- Strong time management skills with the ability to prioritize tasks effectively.
- Proficient in using basic computer systems, smart phone and office software (e.g., Microsoft Office).
- Excellent phone etiquette and strong verbal communication skills.
- Previous experience in customer service or front desk roles is preferred.
- Ability to work well under pressure while maintaining a positive attitude.
- Spanish is MUST
- Join our dynamic team as a Dispatcher where your skills will contribute to our operational success!
- Bonus’s program Available
- After hours work from home via Phone optional
Job Types: Full-time, Part-time
Pay: $15.00 - $25.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
- No nights
- Weekends as needed
Work Location: In person
Salary : $15 - $25