About the Team

At DoorDash we’re building the world’s leading last-mile logistics platform and we believe that in order to accomplish this, we’ll need to disrupt ourselves a few times along the way. This is a unique opportunity to help define and shape a fast-growing, global brand, and make a material impact on the future of work and last mile commerce as we know it. 

This role sits within our Dasher & Logistics design team that owns the end to end Dasher experience from supply & efficiency to net-new bets. Design plays an important role, providing important thought partnership in product development. This is where you come in. 

About the Role

We're looking for a Staff Product Designer to join our New Verticals team to build and shape the future of DoorDash with our Fulfillment & Logistics team. The Fulfillment & Logistics team’s goal is to drive cost and efficiency savings and quality improvements, through New Verticals (specifically the Convenience, Grocery, Alcohol & Retail verticals), to empower operational leverage and growth. Together, we're building the world's most efficient and reliable same-day logistics platform to fulfill our vision of empowering all local businesses. The projects we work on are diverse and have the potential to impact each side of our marketplace - from Dashers, to Consumers, to Merchants. You will be shaping the future of shopping and leading some of the most strategic initiatives at DoorDash.  

The role can be based in San Francisco or New York and will report directly into the Head of Design for Dasher & Logistics. This is a hybrid role, with some time in-office and some time remote.

You'll be a great fit for this opportunity if you’re excited to…

• Create step-change improvements by envisioning the long-term Dasher experience and realizing them through execution on pragmatic new products and services for dashers.
• Partner closely with cross-functional teams in PM, Engineering, Research and Operations to influence our product and design strategy by evangelizing building a great user experience for our complex three-sided marketplace
• Push the creative boundaries of our dasher experiences, that sets a new baseline for craft and impact the product will have in the industry.

We're excited about you because… 

• You have 5 years of work experience and a strong portfolio showcasing your ability to maintain a high bar for craft at scale and track record of leading new initiatives and delivering results in a team environment.
• You think of yourself as a craftsperson pushing the envelope on quality, usually find yourself sweating over the lowest level of details and deeply care about elevating the overall experience. 
• You are an excellent storyteller and proactive communicator, and able to communicate complex topics in a clear, concise, and thorough way to stakeholders at all levels of the organization.
• You exhibit a strong bias for action, owner mentality, and tenacity, inspiring us with your strong self-awareness and a 'can-do' attitude
• You’re a problem solver, use a first principles approach and aren’t afraid to try new things to create the future.
• You are psyched about 0→1 and enjoy challenging product problems — can drive clarity from ambiguity and thrive in tackling complex strategic problems.

Why You’ll Love Working at DoorDash

We are leaders – Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.

We are operators – We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day.

We are learners – Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers.

We are one team – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey