What are the responsibilities and job description for the Head of SDR Team Development position at DoorLoop?
About Our Company
DoorLoop is a high-growth technology company with offices in the US and Israel. We provide property managers and owners with easy-to-use, secure, and reliable all-in-one property management software.
We pride ourselves on being a People First company, certified as a Great Place to Work and ranked #13 in Forbes' list of top companies.
Job Overview
We are seeking a Director of SDR Team who will lead a high-performing team of SDRs, focusing on inbound and outbound efforts.
This role requires a leader skilled in sales operations, processes, coaching, enablement, and culture development.
Key Responsibilities
- Build and lead a high-volume, high-velocity SDR team from scratch, recruiting, hiring, and onboarding top talent.
- Establish the SDR structure, roles, KPIs, and performance metrics.
- Develop a robust SDR training program for outbound prospecting, lead qualification, and CRM usage.
- Sales Process & Operations: Define, implement, and refine the SDR playbook for inbound and outbound prospecting.
- Develop and maintain a scalable lead qualification process aligned with sales and marketing.
- Ensure the team leverages sales technology to improve productivity and track progress.
- Analyze data and KPIs to drive performance improvements and optimize the SDR process.
- Coaching & Development: Provide ongoing coaching, mentoring, and feedback to develop the team's skills in prospecting, cold calling, objection handling, and lead qualification.
- Implement regular 1:1s, team meetings, and role-play sessions to foster a culture of learning and continuous improvement.
- Partner with the Sales Enablement team to ensure SDRs have the training, tools, and support needed to succeed.
- Culture & Leadership: Build a strong team culture focused on performance, accountability, and collaboration.
- Foster a positive and competitive environment where SDRs are motivated to exceed targets and grow in their roles.
- Recognize and reward top performers, creating a clear path for career progression within the SDR and broader sales team.
- Alignment with Marketing & Sales: Work closely with Marketing to ensure strong alignment on messaging, targeting, and lead generation strategies.
- Partner with Sales to ensure smooth lead handoff, feedback loops, and continuous communication.
- Drive alignment between SDR, sales, and marketing teams to optimize campaign performance and maximize the pipeline.
