What are the responsibilities and job description for the Pre Sales Generalist-{FULLTIME/ DIRECT HIRE} position at Dotcom Team, LLC?
Job Details
The Pre-Sales Generalist Team is responsible for providing technical solutions to new & existing customers with regard to hardware infrastructure, software, cloud solutions and service offerings that meet our customer's needs.
The Pre-Sales Generalist owns all technical aspects of a sales campaign, including collaboration with other pre-sales and post-sales subject matter experts, the hand off to the consulting / services team; and reports to the Manager of Solutions Architecture.
Job Responsibilities
- Possess deep Datacenter Infrastructure, Enterprise Cloud Solutions and End User Computing expertise.
- To attend meetings with both existing and potential customers of WEI to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution.
- Possess the ability to answer and educate WEI customers on issues ranging from features, specifications and functionality to implementation desired solutions.
- Uncover Customer business requirements, define strategy, provide contrasting alternative approaches and building strategic relationships.
- Size and configure technical solutions in a professional manner and within agreed upon timeframes.
- Required to structure and produce compelling sales proposals (SOW's) as well as create technical documentation outlining the cost savings, return on investment and/or business benefits to WEI customers.
- Develop and produce overall Technology Solutions including High Level Designs (HLDs), Statements of Work (SOWs), and Bill of Materials (BoMs)
- Create and confidently deliver technical presentations internally and externally including at events, seminars, webinars, and at customer and partner meetings.
- Builds productive relationships internally and externally, fostering a collaborative teamwork environment by keeping colleagues updated on all business activities on a regular basis.
- Ability to understand customer business drivers and risks involved to the customer and to WEI.
- Sell technical solutions to the customer with professionalism and enthusiasm and convert high-level directives into high value opportunities.
- Provide accurate and timely management information, to include activity reports, project forecasts, and KPI's.
- Collaborate with Pre-sales Solutions Specialists while working together with the Virtualization and Cloud Solutions, Network, Security and other Practice Managers to create and present proposed solutions to customers.
- Strong analytical and troubleshooting skills; good judgment, problem solving and resolution skills.
- Adhere to all of WEI's Quality and Business Processes
- Ability and desire to learn new technologies quickly.
- Very strong interpersonal skills with demonstrated collaborative abilities among all levels of management as well as technical and non-technical customers.
Qualifications
- Bachelor's degree in computer science, Engineering, or equivalent experience
- 2 years Pre-Sales experience preferred.
- Data Center Architecture experience is required.
- Professional communication, presentation, analytical, and problem-solving skills
- Experience working as a technical lead in a sales campaign.
- Extensive knowledge of the following data center and IT solutions: storage, networking, compute, virtualization, data protection, data center management / automation, cloud computing, end-user-computing and security
- Ability to execute under pressure, leverage and influence others to achieve results.
- Excellent interpersonal skills with strong presentation skills
- Must be independent, self-motivated and possess a good attitude.
- Must be able to work well in both team and partner environments.
- Must be obsessed with customer service and satisfaction.
Regards,
Raj Dakshinapu | Recruiter, Dotcom Team LLC
Phone:
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