What are the responsibilities and job description for the Housekeeping Manager position at Dotty's?
Description
Responsible for day-to-day supervision of housekeepers and EVS staff to ensure clean, orderly and attractive hotel rooms, offices, bathrooms and assigned areas of the casino. Responsible for ensuring rooms are properly maintained and reporting any deficiencies to management.
Requirements
Responsibilities
- Ensure the integrity of guest rooms and the contents.
- Provide leadership to employees, including coaching for improvement.
- Report any issues / problems / items of note.
- Report any noticeable maintenance / safety issues immediately.
- Conduct inspections, report and issue to correct department.
- Monitor customer service levels.
- Handle complaints, settle disputes and resolve grievances and conflicts.
- Follow all company policies and procedures.
- Other duties as assigned.
Qualifications
Occupational Standards
