What are the responsibilities and job description for the CSR - Customer Service Representative position at Double U Marketing?
Customer Service Representative – Seasonal Opportunities Available
Location: Phoenix, AZ
We represent a prominent company known for its dedication to exceptional service and quality promotions for Fortune 100 clients. As the holiday season approaches, they are looking to expand their team with a motivated Customer Service Representative who enjoy's engaging with customers and can deliver an outstanding experience. This position offers exciting seasonal opportunities, ideal for those looking to make an impact during our busiest time of year!
Position Overview:
As a Customer Service Representative, you’ll be at the forefront of creating positive customer experiences. You’ll interact directly with customers in store to answer questions, offer product recommendations, and assist them throughout the purchasing process. This role is perfect for individuals who thrive in high-energy settings and enjoy meeting sales and service goals.
Primary Responsibilities:
- Provide a warm and friendly greeting to all customers.
- Assist customers with questions, product details, and service options.
- Complete transactions accurately and efficiently.
- Address any customer concerns and ensure a satisfactory resolution.
- Work closely with team members to maintain a positive and productive environment.
- Contribute to meeting or exceeding seasonal sales targets.
Why Join Us?
- Seasonal Flexibility: Opportunities for seasonal and extended work during the holidays.
- Competitive Pay and Bonuses: Includes potential for performance bonuses.
- Professional Development: Continuous training to support your growth and success.
- Networking: Join a team that values collaboration and offers chances to connect with industry professionals.
Qualifications:
- Prior customer service experience is helpful but not required.
- Excellent verbal communication and people skills.
- Ability to handle customer inquiries in a fast-paced environment.
- Basic math skills; able to handle transactions and operate point-of-sale systems.
- High school diploma or GED required; additional education or certifications are an advantage.
How to Apply:
If you’re excited to be part of a great team this holiday season and are passionate about delivering top-tier customer service, we want to hear from you! Apply today and help us make this holiday season memorable for every customer you serve.
Successful applicants will be contacted within the next 1-3 business days.
Job Type: Full-time
Pay: $900.00 per week
Benefits:
- Flexible schedule
- On-the-job training
- Paid time off
- Professional development assistance
Shift:
- Day shift
Application Question(s):
- What is the best email address to contact you on?
Ability to Relocate:
- Phoenix, AZ: Relocate before starting work (Required)
Work Location: In person
Salary : $900