What are the responsibilities and job description for the Banquet Manager position at DoubleTree by Hilton Hotel Boston - Westborough?
Perks
Bonus Eligible, PTO, Benefits, and Travel perks!
About the Role: As Banquet Manager, you will lead our ROCKSTAR TEAM in excellence, creating memorable guest experiences and delivering impeccable customer service.
Our ideal candidate will have a solid understanding of the city market, a proven track record of growing revenue, profit and market share and a dynamic, analytical background.
Responsibilities: Banquet Manager is responsible for supervising and managing the daily operations of all banquet events, catering orders and banquet TEAM. Coordinate with Sales TEAM to understand requirements and expectations for functions, plan and manage all events, coordinate operations including food and beverage, set up, service and breakdown, resolve customer complaints as necessary. Train and manage Banquet TEAM to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. May be involved in the budgeting process and monitoring of daily revenues and payroll expenses.
Requirements:
- Proven experience in a Hilton brand hotel, luxury hotel or fine dining establishment
- Degree in hospitality or similar preferred
- Strong knowledge of culinary techniques, flavor profiles, and food presentation.
- Proficiency in menu planning, recipe development, and cost control.
- Excellent leadership and team management skills.
- Creative mindset with a passion for culinary innovation.
- Strong organizational and time management abilities.
- Physically fit with good stamina for physical tasks such as moving and lifting furniture and standing for long periods of time.
- Ability to thrive in a fast-paced, high-pressure environment.
- Knowledge of health and safety regulations and HACCP standards.
- T.I.P.S. and ServSafe certified
- Excellent communication and interpersonal skills
About Us: Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do!
T.E.A.M = Together Everyone Achieves More
TEAM Benefits:
- Bonus eligible
- 401k
- Health/Dental/Vision/Life/Voluntary Insurance
- TEAM and Travel Discounts
- Vacation/Well/Holiday Pay
- Career Advancement Opportunities
Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.
Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!
