What are the responsibilities and job description for the Business Travel / Group Sales Manager position at DoubleTree by Hilton Hotel Boston - Westborough?
Perks
Bonus Eligible, PTO, Benefits, and Travel perks!
About Us: Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do!
About the Role: As Business Travel/Group Sales Manager you will work directly with clients planning events and meetings creating an enjoyable and memorable guest experience from start to finish ensuring a positive lasting impression. Serve as the primary liaison between the sales team and the staff while focusing on the client's expectations.
Our ideal candidate will have a solid understanding of the city market, a proven track record of growing revenue, profit and market share and a dynamic, analytical background.
Responsibilities:
- Present ideas, expectations and information in a concise, well-organized way.
- This position will be selling to social markets
- Position requires the ability to work a flexible schedule including weekends and holidays to oversee the execution of events
- Able to follow assigned marketing plan action items in a timely fashion
- Ensures that all client correspondence is delivered according to departmental time and quality standards
- Able to produce a weekly sales call schedule which addresses timely follow up of all tentative business, maintenance of existing accounts, and development of new business, and priorities assigned by the Director of Sales
- Complete all departmental reports and systems on a timely basis
- Able to negotiate contracts that meet standards for rate or revenue
- Able to negotiate the best interests of the property while maintaining customer goodwill
- Familiar with legality of contractual agreements
- Understands operational capabilities of the property
- Manages group and interpersonal conflict situations effectively
- Establish, measure, monitor and evaluate processes policies and procedures
- Evaluates business trends to modify strategies
Requirements:
- Prior experience or similar role is required, strong hotel background (2 years), and one or more; catering/convention services, banquets, hotel sales, culinary arts is a must.
- Four-year college degree from an accredited institution desired
- Solid computer skills and knowledge of various discipline-focused computer programs, including strong proficiency in Microsoft Office.
- Excellent communication skills
- Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment
TEAM Benefits:
- Bonus Eligible
- 401k
- Health/Dental/Vision/Life/Voluntary Insurance
- Vacation/Well/Holiday Pay
- Team and Travel Discounts
- Career advancement opportunity
Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.
Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!
