Sales Coordinator

Sales Coordinator Opportunity at DoubleTree Dallas Near the Gallery!

Perks

Hotel discounts, complimentary meal, medical, dental, vision, 401k and paid time off!

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

The Sales Coordinator is responsible for planning, organizing, and managing the administrative tasks of the Sales Office. Additional tasks include but are not limited to:

• Assisting with compiling, organizing, proof reading, and distributing sales contracts.
• Reviewing and distributing sales leads and calls.
• Must focus on SALT Scores and Meeting planner Surveys.
• Coordinate, review, and enter rooming lists.
• Work closely with the Sales Managers to ensure client satisfaction.
• Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the client.
• Have acquired knowledge with the ability to upsell clients, while promoting a level of service parallel to the luxury stature of the facility.
• Generate “thank you” notes to clients with prompt follow up of negative client feedback as necessary.
• Ability to produce artistic and innovative sales materials.
• Monitor group room blocks and pick up, generate detailed resumes for the operating departments.
• Ability to comply with company policies and procedures.
• Other tasks as assigned.

Requirements

• Some hotel experience preferred.
• Some administrative experience preferred.
• Ability to converse calmly with irate Guests’, co-workers or supervisors in sometimes tense situations.
• Ability to become proficient in the use of OnQ R&I, Delphi, and OnQ Front Desk.
• Understand the mission, vision and game plan of the hotel.
• Ability to understand Guests’ service needs.
• Must have a flexible schedule and the ability to work Saturday regularly

DoubleTree Dallas Near the Galleria is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.