Human Resources Manager

DoubleTree by Hilton Torrance - South Bay is looking for Human Resources Manager to join our team. Our ideal candidate is self-driven, motivated, hardworking individual with prior hospitality and training experience.

POSITION PURPOSE: Directs and ensures the efficient administration and management of the Hotel's team, to include recruiting, training, wage/benefit administration, compliance with statutory requirements and the execution of employee relation activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their objectives.  

Responsibilities

• Direct and instruct the management staff in effective recruiting and interviewing techniques to ensure the hiring and retention of qualified and efficient employees. Conduct interviews for all management and/or line positions.
•  Ensure that employees are developed and utilized to their maximum potential by controlling the implementation, administration and monitoring of all training programs. Instruct training classes, analyze and review current and proposed methods, consult with and make recommendations to the management staff for improvement. Ensure all Doubletree required training programs are conducted on a regular schedule.
• Develop, implement and administer policies and programs related to the management of all hotel personnel to ensure the maintenance of a positive and productive employment environment. Provide assistance, guidance and counseling to the General Manager, management staff and line employees in order to maximize the quality and professionalism of the hotel staff by listening and interpreting concerns and objectives and seeking solutions.                                       
• Ensure compliance with all State and Federal laws as well as regulations and court rulings which pertain to Human Resources by reviewing current management practices, implementing new procedures and communicating verbally and in writing any new requirements. Supervise Affirmative Action program.
•  Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems.
•  Manage all labor relations activities and ensuring compliance. Respond to all grievances in writing, negotiate settlements and act as the hotel representative at all arbitrations.
• Prepare annual budget forecasts for the Human Resource department by analyzing and estimating past and future costs using moderately complex mathematical calculations.

   •  Monitor safety programs and Worker's Compensation benefits.

• Maintain all hotel personnel records and Human Resources files ensuring confidentiality where necessary.

Qualifications

• Three years combined Human Resources and supervisory experience. Prior hotel experience preferred.
• Additional language ability preferred, Spanish.
• Thorough knowledge of Human Resources practices and procedures as well as considerable knowledge of State and Federal laws and regulations pertaining to Human Resources matters.
• Ability to deal effectively with all employees and employee representatives, some of whom will require high levels of patience, tact and diplomacy to diffuse anger and collect accurate information and resolve conflicts.
• Ability to read, listen and communicate effectively in English both verbally and in writing. Computer knowledge to include the use of Microsoft Office.
• Ability to stand, walk and/or sit and continuously perform essential job functions for an eight-plus hour shift. Visual ability to observe employees in the work place, analyze operations and detect situations of concern with regard to areas such as employee performance, grooming, training, policy adherence and morale.  
• Flexible schedule a plus.

We are looking forward to reading your application.