What are the responsibilities and job description for the Catering Sales and Event Manager position at DoubleTree by Hilton?
Overview:
Overview
The Doubletree by Hilton Downtown Davenport is seeking an experienced, ambitious, Catering Sales and Event Manager to join our Team of Hospitality Professionals! Base Salary plus commission and Bonus Structure.
Purpose of the Position: Primary function is to increase revenues and profits by increasing and generating catering sales through aggressive proactive sales efforts. In addition, working with the hotel sales team to detail banquet event orders to ensure timely information sharing with the operations team. This person will work closely with the operations team to ensure all events are executed as detailed.
ESSENTIAL DUTIES
- The successful candidate will proactively pursue leads and existing accounts through telephone solicitation, outside sales calls, site inspections and written communication
- Attend trade shows, community events, and industry meetings against assigned market (s). Utilize your sales savvy and hospitality expertise to develop and maintain knowledge of market trends, competition and customers
- Ensure all sales agreements and functions contracts entered into with the clients are communicated to other departments to assure guest satisfaction
- Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
- Possess outstanding leadership, organizational skills, strong yield and revenue management skills, excellent written and verbal communications, a guest service focus, a team orientation and a passion for sales. In addition to your selling skills, we need creativity, motivation and dedication for this position
- Maintains a professional image at all times through appearance and dress. Responds quickly to guest requests in a friendly manner, and follows up to ensure guest satisfaction
- Communicate regularly with key wedding planners, social contacts, and other industry support. Establish account information. Call on major contacts (personally or phone) and continually promote the property.
- Maximize use of all available hotel space to generate food and beverage revenues.
- Provide accurate and concise information to all departments with regard to group needs. These documents include Banquet Event Orders, Resumes and Internal Communications. Maintain proper documentation changes and special requests.
Manages function details to ensure complete satisfaction and repeat business.
- Exceed client satisfaction by anticipating problems and needs and delivering high levels of service.
- Review event bills for accuracy and approve payment.
- Conduct post-event evaluations in order to determine how future events could be improved.
Responsibilities
Prior Catering Sales experience with track record of accomplishments is required. Well-rounded in hotels, upscale catering halls, and restaurants. Must possess exceptional customer service and a high sense of urgency. Prefer 2 - 4 years solid Social Sales experience. Experience in Delphi is helpful.
Job Type: Full-time
Pay: $48,000.00 - $52,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Weekends as needed
Ability to Commute:
- Davenport, IA 52801 (Preferred)
Ability to Relocate:
- Davenport, IA 52801: Relocate before starting work (Preferred)
Work Location: In person
Salary : $48,000 - $52,000
