Sales Administrative Assistant

Job Description

Job Description

Primary Objective of Sales & Catering Administrative Assistant Position

The Sales Admin position entails providing administrative support to the hotel sales team by managing customer data, generating necessary pickup reports, creating specialty flyers, and coordinating with other departments. The Sales Admin will be the first point of contact for direct phone inquiries and will begin the initial sales process by fielding the call and gathering all pertinent information for their group or event to support the sales process before it is passed onto a sales manager, which helps to ensure sales targets are met. Our Sales Admin will be our positive first impression to show we CARE.

Responsibilities

• Politely and professionally answer the telephone and greet clients.
• Maintain an organized professional-looking office environment and professional attire.
• Maintain an accurate and easy-to-use filing system for storing sales documents.
• Create and distribute reports necessary for the department.
• Develop professional sales presentation materials, with guidance and utilizing available resources.
• Respond to inquiries - inbound phone, written, advertising, tradeshows.
• Conceptualize, draft and send well-constructed and professional correspondence and proposals.
• Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication.
• Assist with Social Media accounts – gathering relevant photos around property, posting on a weekly basis, seek collab opportunities.

Other duties may be assigned as needed and special projects arise.

Physical Demands & Work Environment

While performing the duties of this Job, the employee is regularly required to sit / stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl and must frequently lift and / or move up to 25 pounds. The employee must also be able to go up and down a flight of stairs while carrying up to 25 pounds. The employee may be sometimes exposed to outside weather conditions and the noise level is usually moderate.

Previous office administration experience requested and hotel experience preferred. Hilton systems knowledge a plus.

About Bartell Hotels : Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue.

Our Culture : At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague.

Bartell Hotels is an equal opportunity employer.