What are the responsibilities and job description for the Customer Service Representative position at Douce Agency?
The Douce Agency, LLC. Is a locally owned insurance agency in Marion. We are in search of a customer service representative to join our team. If you are a motivated professional looking to join a solid team, the Douce Agency is a perfect place to grow your career.
Responsibilities of Office Assistant
- Greet customers in a professional manner, both on the telephone and face to face
- Provide customers with information, process requested changes and payments
- Answer phone calls and direct callers to the appropriate party
- Process, sort and route incoming and outgoing mail
- Monitor and manage inventory of office supplies; order and distribute office supplies as necessary
- Coordinate, schedule and confirm appointments and meetings
- Perform other administrative support tasks, including updating and sorting files, drafting and proofreading correspondence, and conducting research
Qualifications of Office Assistant
- High school diploma required; associate's degree preferred
- Flexibility and team oriented
- 1-3 years of relevant experience in an office setting, preferably in an administrative or clerical role
- Excellent organizational skills, ability to prioritize, and comfortable working independently
- Exceptional oral and written communication skills, including strong spelling, grammar, and punctuation
- Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills
- Strong attention to detail
- Proficient computer skills and ability to operate general office equipment
Job Type: Full-time
Pay: $15.03 - $16.08 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Marion, OH 43302 (Required)
Ability to Relocate:
- Marion, OH 43302: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16
