What are the responsibilities and job description for the Gate Guard/Customer Service Attendant 2025 position at Douglas Aquatics?
Job Description
Job Description
Description :
A Douglas Aquatics, Inc. Gate Guard / Customer Service Attendant is responsible for managing and executing the gate procedures for a facility. Strict adherence to the facility’s gate procedures is a requirement. The gate guard performs their job duties in a courteous and professional manner.
Scope : Enforce gate procedures while providing the facility patrons with exemplary customer service.
Chain of Command : The gate guard will report directly to the pool facility manager on duty and zone supervisor.
Authority :
- The gate guard is delegated sufficient authority to manage the gate procedures established by the pool facility.
- Stop any process or activity that is unsafe or represents a safety hazard until either the condition is corrected or the coordinator, zone supervisor, or pool manager gives approval for the activity to resume.
Good Performance : Good performance will be judged by the following criteria :
Requirements :
To perform this job successfully, an individual must be able to perform each essential duty well. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations will be made to enable those with disabilities. You must :
Physical Demands :