What are the responsibilities and job description for the Case Aide position at Douglas, County of (MN)?
JOB
ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of those specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Provide program information and application procedures to clients.Mail and track enrollment/application packets to clients.Assist individuals with completion of applications, renewal forms and other required documentation as requested including conducting health care renewal phone interviews.Review applications for completeness; follow up with clients to request and obtain missing or additional information as needed.Provide referrals and resource information for community programs such as Energy Assistance Program, Employment Services, Housing Assistance, Child Support Services and Social Services.Provide assistance to applicants and enrollees in obtaining mandatory verifications from employers, landlords, lending institutions, and the like as requested.Scan applications, renewals, verifications and other documentation into the electronic document management system and route to the appropriate worker for processing and eligibility determinations.Contact enrollees for current address and phone number prior to renewal month.Follow up on returned mail and complete address updates.Verify client information including health care enrollment choice and follow-up on any discrepancies.Enter required data into various computer systems including MMIS, MN-ITS, MNSure, MAXIS, METS, ebtEDGE, PRISM and SIR.Create spreadsheets to document complex Long Term Care (LTC) uncompensated transfers to be clearly saved and accessible in EDMS.Review cases transfers to quickly determine enrollees who have been disenrolled from an MCO due to their move to Douglas County.Complete public assistance verifications requested by clients to apply for other programs, services, or benefits.Submit required reports to DHS as requested by workers or supervisors.Run and distribute weekly pending reports to workers.Complete complex/extended medical assistance transportation requests.Contact clients regarding discrepancies with mileage and transportation forms.Answer questions for clients regarding mileage and transportation claims.Backup to front desk receptionists; greet clients, answer general questions, answer phone calls and route to appropriate worker/department.Complies with all rules and policies to maintain a safe work environment. Reliable, predictable attendance and punctuality. Other duties, as assigned or apparent. Access to Not Public DataThe incumbent may encounter not public data in the course of these duties. Any access to not public data should be strictly limited to accessing the data that are necessary to fulfill the employment responsibility. While data are being accessed, incumbent should take reasonable measures to ensure the not public data are not accessed by individuals without a work reason. Once the work reason to access the data is reasonably finished, incumbent must properly store the not public data according to the provisions of MN Statute Chapter 13.If a new work assignment requires access to not public data, the incumbent is permitted to access not public data for the work assignment purposes only. Any access to not public data must be strictly limited to the data necessary to complete the work assignment and after the assignment is completed, the employee’s work assignment no longer requires access.
SUPPLEMENTAL INFORMATION
WORK ENVIRONMENT Public building. Office setting.HOURS Generally, Monday through Friday 8:00 am - 4:30 pm.37.5 hours per week.PHYSICAL DEMANDS CAN INVOLVE, BUT ARE NOT LIMITED TO: Amount Lifted: Amount Lifted Up to 10 lbs.: Occasional: = Range: 49 min to 2 hrs., 39 min or 29 to 86 daysAmount Lifted 11 to 101 lbs.: Not PresentAmount Pushed or Pulled: Amount Pushed or Pulled Up to 10 lbs.: Occasional: = Range: 49 min to 2 hrs., 39 min or 29 to 86 daysAmount Pushed or Pulled 11 to 101 lbs.: Not PresentVision: Near Vision: Constant: = Range: 5 hrs., 18 min to 8 hours or 174 daysFar Vision: Occasional: = Range: 49 min to 2 hrs., 39 min or 29 to 86 daysDepth: Rare: = Range: 5 min to 48 min or 2.6 to 26 daysField of Vision: Rare: = Range: 5 min to 48 min or 2.6 to 26 daysColor: Constant: = Range: 5 hrs., 18 min to 8 hours or 174 daysContact With Others: Works Alone: Frequent: = Range: 2 hrs., 40 min to 5 hrs., 17 min or 88 to 172 daysWorks with Others: Frequent: = Range: 2 hrs., 40 min to 5 hrs., 17 min or 88 to 172 daysWorks around Others: Constant: = Range: 5 hrs., 18 min to 8 hours or 174 daysCustomer/Public Contact: Frequent: = Range: 2 hrs., 40 min to 5 hrs., 17 min or 88 to 172 daysClients with Behavior Challenges: Occasional: = Range: 49 min to 2 hrs., 39 min or 29 to 86 daysCommunications: Talking: Constant: = Range: 5 hrs., 18 min to 8 hours or 174 daysHearing: Constant: = Range: 5 hrs., 18 min to 8 hours or 174 daysReading: Constant: = Range: 5 hrs., 18 min to 8 hours or 174 daysBasic Body Positions: Sitting: Constant: = Range: 5 hrs., 18 min to 8 hours or 174 daysStanding: Rare: = Range: 5 min to 48 min or 2.6 to 26 daysWalking/Moving About: Occasional: = Range: 49 min to 2 hrs., 39 min or 29 to 86 daysClimbing: Rare: = Range: 5 min to 48 min or 2.6 to 26 daysBalancing: Rare: = Range: 5 min to 48 min or 2.6 to 26 daysCrouching: Rare: = Range: 5 min to 48 min or 2.6 to 26 daysKneeling: Rare: = Range: 5 min to 48 min or 2.6 to 26 daysCrawling: Rare: = Range: 5 min to 48 min or 2.6 to 26 daysMotor Skills: Handling: Constant: = Range: 5 hrs., 18 min to 8 hours or 174 daysGrasping: Constant: = Range: 5 hrs., 18 min to 8 hours or 174 daysUsing Fingers: Constant: = Range: 5 hrs.,18 min to 8 hours or 174 daysReaching: Constant: = Range: 5 hrs., 18 min to 8 hours or 174 daysFeeling: Constant: = Range: 5 hrs., 18 min to 8 hours or 174 daysDriving: Rare: = Range: 5 min to 48 min or 2.6 to 26 daysExposures To: Mechanical Equipment: Not PresentElectrical Equipment: Not PresentPressurized Equipment: Not PresentBurning Material/Equip: Not PresentExplosive: Not PresentRadiant Energy: Not PresentMoving Equipment: Not PresentHeights: Not PresentFumes/Odors: Not PresentDirt/Dust: Rare: = Range: 5 min to 48 min or 2.6 to 26 daysGases: Not Present See also Physical and Environmental Factors Form. EXAMPLES OF EQUIPMENT USED Computer.Computer programs (SSIS, MMIS, MAXIS, EDMS, MEC2 etc.)Telephone.Calculator.Electronic Fax.Printer/Copier/Scanner.Projector.OTHERAll listed above are essential functions of the job.Supervision Received: Supervised by Financial Assistance Supervisor.Supervision Exercised: NoNo Labor Group: AFSCMEFLSA Status: Non-ExemptGrade: 6Job Category: ProfessionalsWork Comp Code: 8810This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer as the needs of the employer and the requirements of the job change.Revised: 2024.
- Mark your calendars! Interviews for selected candidates will be held on December 11th and 12th. JOB TITLE: Case Aide DEPARTMENT: Social Services STATUS: Full Time-37.5 hrs/weekSTARTING SALARY: In 2024, the starting salary is $24.17 hourly. In 2025, the starting salary; is $24.90 hourly. JOB OBJECTIVES: A Case Aide assists individuals in completing financial assistance application forms, interviews clients to obtain and verify necessary factual information, assists staff with post eligibility tasks, and makes contact with community resources as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of those specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Provide program information and application procedures to clients.Mail and track enrollment/application packets to clients.Assist individuals with completion of applications, renewal forms and other required documentation as requested including conducting health care renewal phone interviews.Review applications for completeness; follow up with clients to request and obtain missing or additional information as needed.Provide referrals and resource information for community programs such as Energy Assistance Program, Employment Services, Housing Assistance, Child Support Services and Social Services.Provide assistance to applicants and enrollees in obtaining mandatory verifications from employers, landlords, lending institutions, and the like as requested.Scan applications, renewals, verifications and other documentation into the electronic document management system and route to the appropriate worker for processing and eligibility determinations.Contact enrollees for current address and phone number prior to renewal month.Follow up on returned mail and complete address updates.Verify client information including health care enrollment choice and follow-up on any discrepancies.Enter required data into various computer systems including MMIS, MN-ITS, MNSure, MAXIS, METS, ebtEDGE, PRISM and SIR.Create spreadsheets to document complex Long Term Care (LTC) uncompensated transfers to be clearly saved and accessible in EDMS.Review cases transfers to quickly determine enrollees who have been disenrolled from an MCO due to their move to Douglas County.Complete public assistance verifications requested by clients to apply for other programs, services, or benefits.Submit required reports to DHS as requested by workers or supervisors.Run and distribute weekly pending reports to workers.Complete complex/extended medical assistance transportation requests.Contact clients regarding discrepancies with mileage and transportation forms.Answer questions for clients regarding mileage and transportation claims.Backup to front desk receptionists; greet clients, answer general questions, answer phone calls and route to appropriate worker/department.Complies with all rules and policies to maintain a safe work environment. Reliable, predictable attendance and punctuality. Other duties, as assigned or apparent. Access to Not Public DataThe incumbent may encounter not public data in the course of these duties. Any access to not public data should be strictly limited to accessing the data that are necessary to fulfill the employment responsibility. While data are being accessed, incumbent should take reasonable measures to ensure the not public data are not accessed by individuals without a work reason. Once the work reason to access the data is reasonably finished, incumbent must properly store the not public data according to the provisions of MN Statute Chapter 13.If a new work assignment requires access to not public data, the incumbent is permitted to access not public data for the work assignment purposes only. Any access to not public data must be strictly limited to the data necessary to complete the work assignment and after the assignment is completed, the employee’s work assignment no longer requires access.
SUPPLEMENTAL INFORMATION
WORK ENVIRONMENT Public building. Office setting.HOURS Generally, Monday through Friday 8:00 am - 4:30 pm.37.5 hours per week.PHYSICAL DEMANDS CAN INVOLVE, BUT ARE NOT LIMITED TO: Amount Lifted: Amount Lifted Up to 10 lbs.: Occasional: = Range: 49 min to 2 hrs., 39 min or 29 to 86 daysAmount Lifted 11 to 101 lbs.: Not PresentAmount Pushed or Pulled: Amount Pushed or Pulled Up to 10 lbs.: Occasional: = Range: 49 min to 2 hrs., 39 min or 29 to 86 daysAmount Pushed or Pulled 11 to 101 lbs.: Not PresentVision: Near Vision: Constant: = Range: 5 hrs., 18 min to 8 hours or 174 daysFar Vision: Occasional: = Range: 49 min to 2 hrs., 39 min or 29 to 86 daysDepth: Rare: = Range: 5 min to 48 min or 2.6 to 26 daysField of Vision: Rare: = Range: 5 min to 48 min or 2.6 to 26 daysColor: Constant: = Range: 5 hrs., 18 min to 8 hours or 174 daysContact With Others: Works Alone: Frequent: = Range: 2 hrs., 40 min to 5 hrs., 17 min or 88 to 172 daysWorks with Others: Frequent: = Range: 2 hrs., 40 min to 5 hrs., 17 min or 88 to 172 daysWorks around Others: Constant: = Range: 5 hrs., 18 min to 8 hours or 174 daysCustomer/Public Contact: Frequent: = Range: 2 hrs., 40 min to 5 hrs., 17 min or 88 to 172 daysClients with Behavior Challenges: Occasional: = Range: 49 min to 2 hrs., 39 min or 29 to 86 daysCommunications: Talking: Constant: = Range: 5 hrs., 18 min to 8 hours or 174 daysHearing: Constant: = Range: 5 hrs., 18 min to 8 hours or 174 daysReading: Constant: = Range: 5 hrs., 18 min to 8 hours or 174 daysBasic Body Positions: Sitting: Constant: = Range: 5 hrs., 18 min to 8 hours or 174 daysStanding: Rare: = Range: 5 min to 48 min or 2.6 to 26 daysWalking/Moving About: Occasional: = Range: 49 min to 2 hrs., 39 min or 29 to 86 daysClimbing: Rare: = Range: 5 min to 48 min or 2.6 to 26 daysBalancing: Rare: = Range: 5 min to 48 min or 2.6 to 26 daysCrouching: Rare: = Range: 5 min to 48 min or 2.6 to 26 daysKneeling: Rare: = Range: 5 min to 48 min or 2.6 to 26 daysCrawling: Rare: = Range: 5 min to 48 min or 2.6 to 26 daysMotor Skills: Handling: Constant: = Range: 5 hrs., 18 min to 8 hours or 174 daysGrasping: Constant: = Range: 5 hrs., 18 min to 8 hours or 174 daysUsing Fingers: Constant: = Range: 5 hrs.,18 min to 8 hours or 174 daysReaching: Constant: = Range: 5 hrs., 18 min to 8 hours or 174 daysFeeling: Constant: = Range: 5 hrs., 18 min to 8 hours or 174 daysDriving: Rare: = Range: 5 min to 48 min or 2.6 to 26 daysExposures To: Mechanical Equipment: Not PresentElectrical Equipment: Not PresentPressurized Equipment: Not PresentBurning Material/Equip: Not PresentExplosive: Not PresentRadiant Energy: Not PresentMoving Equipment: Not PresentHeights: Not PresentFumes/Odors: Not PresentDirt/Dust: Rare: = Range: 5 min to 48 min or 2.6 to 26 daysGases: Not Present See also Physical and Environmental Factors Form. EXAMPLES OF EQUIPMENT USED Computer.Computer programs (SSIS, MMIS, MAXIS, EDMS, MEC2 etc.)Telephone.Calculator.Electronic Fax.Printer/Copier/Scanner.Projector.OTHERAll listed above are essential functions of the job.Supervision Received: Supervised by Financial Assistance Supervisor.Supervision Exercised: NoNo Labor Group: AFSCMEFLSA Status: Non-ExemptGrade: 6Job Category: ProfessionalsWork Comp Code: 8810This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer as the needs of the employer and the requirements of the job change.Revised: 2024.
Salary : $24 - $25
HCBS Navigation Case Aide
Kandiyohi County -
Willmar, MN
Temporary Case Aide
Penmac Staffing Services, Inc. -
Brainerd, MN
Case Aide - Children and Family Services
Crow Wing, County of (MN) -
Brainerd, MN
