What are the responsibilities and job description for the Customer Service Representative position at Douglas County P.U.D?
**Job Overview**
Douglas County P.U.D offers student trainee positions to postsecondary students during the summer break months. These full-time (40 hours per week) positions provide work experience in a professional environment, accommodating student availability and varying depending on school schedules.
**Essential Functions:**
- Assist the Customer Service department by answering phones, opening mail, taking payments, handling cash, processing service orders, and performing data entry.
- Work respectfully and cooperatively with diverse groups of people and maintain professional interactions at all times in the workplace.
- Follow District policies and safety procedures.
- Other duties as assigned.
**Required Skills and Qualifications:**
- A high school diploma or GED, and completing at least one year of postsecondary education at an accredited trade school, college, or university.
- Educational focus in a field related to office or business administration.
- Fundamental computer skills and experience with Microsoft products (Windows, Office).
- Professional work attitude, ability, and ethic.
- Ability to work cooperatively with others in a variety of settings.
- Ability to work independently and develop solutions for problems as they occur.
- Excellent verbal and written communication skills.
- Physical capability to work in an office environment and have the ability to communicate clearly with customers on the phone and in person.
