Technical Clerk - County Clerk's Office

The Douglas County Clerk's Office is the central hub in Douglas County for information sharing and public interactions. This fast-paced office administers elections, marriage licenses, passports, website updates, and all agendas and minutes of committee meetings in the county.  Individuals with experience in web or social media, customer service, or those interested in public service, are encouraged to apply. 

Learn more about the Douglas County Clerk's Office here: County Clerk | Douglas County, WI - Official Website 

The Technical Clerk provides technical and clerical support to the County Clerk’s Office.  This position is responsible for administering and/or providing clerical assistance in all areas of the office, maintaining the Douglas County website and social networking platforms, and county-owned electronic tablets, and assists County Board, other county departments, and the general public.

Based on 37.5 hours per week, full-time, non-exempt. 
2025 Salary: $22.70 - $24.49 per hour 

Douglas County offers a competitive benefits package including, but not limited, to:

• Annual wage increase based on eligibility
• Paid, on-the-job training and advancement opportunities
• 85% county contribution to health and dental premiums
• Health Savings Account (HSA) available to all employees enrolled in the county's medical plan, with annual contributions provided by the employer and the health plan
• Wisconsin Retirement System (WRS)- One of the leading retirement systems in the nation- Contributions are paid according to current year rates set by Wisconsin Department of Employee Trust Funds (refer towww.etf.wi.govfor further detail)   
• County paid life insurance policy with coverage equivalent to annual salary (affordable Supplemental, Additional, and Spousal/Dependent life insurance available at employee’s expense)
• Competitive paid time off including vacation, sick time, personal days and holidays
• Public Student Loan Forgiveness (PSLF) qualifying employer

Douglas County is an Equal Opportunity and Affirmative Action employer.

• Administer and maintain Douglas County’s website (CivicPlus platform) and social networking platforms:
  • Technical tasks relating to creating and updating webpages with:   
    • Departmental content;
    • Agendas and minutes;
    • Calendar events;
    • News and services; and
    • Documents.
  • Train department staff on how to use website modules from administrative end;
  • Work with departments on website content.
• Administer and maintain Douglas County’s electronic tablet program:
  • Prepare, document and troubleshoot electronic tablets for staff use;
  • Be aware of technical developments and perform updates to iPads or advise users to do so;
  • Provide support to users; and
  • Train users on functionality.
• Provide clerical services to county board and county board committees:
  • Prepare and distribute county board agenda and assigned committee meeting agendas;
  • Record and distribute meeting minutes;
  • Training and knowledge of Wisconsin open meetings law, county meeting rules and procedures, Robert’s Rules of Order; and
  • Maintain agenda and meeting records;
• Prepare and/or update the following publications:
  • Official County Board Directory; and
  • County Board Proceedings book.
• Administer passport program:
  • Successful completion of annual State Department prescribed testing required to be a passport acceptance agent;
  • Monitor federal rules, regulations and requirements for passport acceptance and processing;
  • Process passport applications; and
  • Mail daily passport applications and follow-up on delivery.
• Process marriage license applications;
• Assist with election-related duties as assigned:
  • Technical tasks relating to electronic election files and reporting software, equipment, and server;
  • Examine candidate filings for completeness;
  • Prepare, assemble and distribute materials to municipalities and record receipt of returning materials;
  • Election equipment testing; 
  • Completion of required election training; and
  • Tracking of absentee ballots and entry of voter data in WisVote.
• Schedule meeting room reservations for internal and external customers and invoice outside organizations;
• Administer and participate in the county tax-deeded land program, including, but not limited to:
  • Setting up parcels for sale;
  • Working with the public answering questions;
  • Adhering to Wisconsin Statutes and Douglas County Ordinance and policy relating to county-owned land sales;
  • Creating maps and understanding basic use of GIS programs.
• Metering of county departmental mail;
• Process departmental payment authorizations and general entries;
• Perform departmental tasks relating to cash handling and balancing
• Provide in-person and over the phone customer service;
• Participate in ongoing training; and
• Perform other duties as required.

High school diploma or equivalent, with a minimum of two years’ experience in an office setting; prefer two or more years of college/technical training in administrative area, computer science or related field; experience in website maintenance/development, or any combination of education and experience that provides equivalent knowledge, skill and abilities.Working Conditions:
This job operates in a professional office environment and routinely uses standard office equipment, such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
 
Requires the ability to coordinate eyes, hands, feet and limbs in performing movements requiring moderate skill, such as keyboarding.  Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and pulling of objects weighing five to ten pounds. Tasks may involve extended periods of time at a keyboard or workstation.  Requires the ability to recognize and identify individual characteristics of shapes and sounds associated with job-related objects, materials and tasks.

Testing Requirements:
Testing may be administered to assess skills and abilities necessary to perform the essential duties of this position.   Structured interview, references and/or background investigation.

Salary : $23 - $24