What are the responsibilities and job description for the Technical Clerk - County Clerk's Office position at Douglas County, WI?
Description
The Douglas County Clerk's Office is the central hub in Douglas County for information sharing and public interactions. This fast-paced office administers elections, marriage licenses, passports, website updates, and all agendas and minutes of committee meetings in the county. Individuals with experience in web or social media, customer service, or those interested in public service, are encouraged to apply.
Learn more about the Douglas County Clerk's Office here: County Clerk | Douglas County, WI - Official Website
The Technical Clerk provides technical and clerical support to the County Clerk’s Office. This position is responsible for administering and/or providing clerical assistance in all areas of the office, maintaining the Douglas County website and social networking platforms, and county-owned electronic tablets, and assists County Board, other county departments, and the general public.
Based on 37.5 hours per week, full-time, non-exempt.
2025 Salary: $22.70 - $24.49 per hour
Douglas County offers a competitive benefits package including, but not limited, to:
Essential Duties
High school diploma or equivalent, with a minimum of two years’ experience in an office setting; prefer two or more years of college/technical training in administrative area, computer science or related field; experience in website maintenance/development, or any combination of education and experience that provides equivalent knowledge, skill and abilities.
Supplemental Information
Working Conditions
This job operates in a professional office environment and routinely uses standard office equipment, such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Requires the ability to coordinate eyes, hands, feet and limbs in performing movements requiring moderate skill, such as keyboarding. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and pulling of objects weighing five to ten pounds. Tasks may involve extended periods of time at a keyboard or workstation. Requires the ability to recognize and identify individual characteristics of shapes and sounds associated with job-related objects, materials and tasks.
Testing Requirements
Testing may be administered to assess skills and abilities necessary to perform the essential duties of this position. Structured interview, references and/or background investigation.
Health Insurance After 30 days of employment
(Employee pays 15% of premium)
Single, or Employee 1 or Family options
Contact Human Resources for further info
Dental Insurance After 30 days of employment
(Employee pays 15% of premium)
Single, or Employee 1 or Family options
Contact Human Resources for further info
Life Insurance After 6 months of employment
Basic: 1 times your annual salary (County Paid)
Supplemental: 2 times your annual salary (Employee Paid)
Additional: 3 to 5 times your annual salary (Employee Paid)
Optional spousal and dependent life insurance (Employee Paid)
$4,000 Life Insurance Policy (County Paid)
Wisconsin Retirement
Employer and Employee contributions to Wisconsin Retirement System (WRS are regulated by the State of Wisconsin. Contributions are paid according to current year rates set by WRS Employee Trust Fund. Refer to www.etf.wi.gov for further detail.
Mission Square/Nationwide Retirement Services Deferred Compensation Accounts for public employees.
Pre-Tax Plan
Flexible Benefit Plan Dependent Care Reimbursement Account (DCRA) (Helps employees reduce their taxable income by "setting aside" dollars spent on dependent daycare expenses).
Vacation
Vacation is accumulated on a monthly basis. Newly hired employees will accrue vacation from their date of hire, but are not eligible to take vacation until successful completion of four months of their employment.
Sick Time
Sick time accumulates at 1 day per month up to 120 days.
Employee Assistance Program
(EAP) is confidential, professional help with personal matters. (County Paid)
Long Term Disability After 30 days of employment.
Short Term Disability After 30 days of employment (At Employee Expense).
Holidays 10 Paid Holidays per year.*
Personal Holidays 3 1/2 per year *
Please indicate your highest level of education
Do you possess at least 1-2 years of job-related work experience relating to web-site development and social media platforms?
Please briefly summarize any experience you have developing agendas and taking meeting minutes.
04
Please briefly summarize any experience you have providing customer service. Please specify the type of customers (internal, external, executive, general public), and the type(s) of customer service provided.
05
Are you a current Douglas County Employee?
The Douglas County Clerk's Office is the central hub in Douglas County for information sharing and public interactions. This fast-paced office administers elections, marriage licenses, passports, website updates, and all agendas and minutes of committee meetings in the county. Individuals with experience in web or social media, customer service, or those interested in public service, are encouraged to apply.
Learn more about the Douglas County Clerk's Office here: County Clerk | Douglas County, WI - Official Website
The Technical Clerk provides technical and clerical support to the County Clerk’s Office. This position is responsible for administering and/or providing clerical assistance in all areas of the office, maintaining the Douglas County website and social networking platforms, and county-owned electronic tablets, and assists County Board, other county departments, and the general public.
Based on 37.5 hours per week, full-time, non-exempt.
2025 Salary: $22.70 - $24.49 per hour
Douglas County offers a competitive benefits package including, but not limited, to:
- Annual wage increase based on eligibility
- Paid, on-the-job training and advancement opportunities
- 85% county contribution to health and dental premiums
- Health Savings Account (HSA) available to all employees enrolled in the county's medical plan, with annual contributions provided by the employer and the health plan
- Wisconsin Retirement System (WRS)- One of the leading retirement systems in the nation- Contributions are paid according to current year rates set by Wisconsin Department of Employee Trust Funds (refer towww.etf.wi.govfor further detail)
- County paid life insurance policy with coverage equivalent to annual salary (affordable Supplemental, Additional, and Spousal/Dependent life insurance available at employee’s expense)
- Competitive paid time off including vacation, sick time, personal days and holidays
- Public Student Loan Forgiveness (PSLF) qualifying employer
Essential Duties
- Administer and maintain Douglas County’s website (CivicPlus platform) and social networking platforms:
- Technical tasks relating to creating and updating webpages with:
- Departmental content;
- Agendas and minutes;
- Calendar events;
- News and services; and
- Documents.
- Train department staff on how to use website modules from administrative end;
- Work with departments on website content.
- Administer and maintain Douglas County’s electronic tablet program:
- Prepare, document and troubleshoot electronic tablets for staff use;
- Be aware of technical developments and perform updates to iPads or advise users to do so;
- Provide support to users; and
- Train users on functionality.
- Provide clerical services to county board and county board committees:
- Prepare and distribute county board agenda and assigned committee meeting agendas;
- Record and distribute meeting minutes;
- Training and knowledge of Wisconsin open meetings law, county meeting rules and procedures, Robert’s Rules of Order; and
- Maintain agenda and meeting records;
- Prepare and/or update the following publications:
- Official County Board Directory; and
- County Board Proceedings book.
- Administer passport program:
- Successful completion of annual State Department prescribed testing required to be a passport acceptance agent;
- Monitor federal rules, regulations and requirements for passport acceptance and processing;
- Process passport applications; and
- Mail daily passport applications and follow-up on delivery.
- Process marriage license applications;
- Assist with election-related duties as assigned:
- Technical tasks relating to electronic election files and reporting software, equipment, and server;
- Examine candidate filings for completeness;
- Prepare, assemble and distribute materials to municipalities and record receipt of returning materials;
- Election equipment testing;
- Completion of required election training; and
- Tracking of absentee ballots and entry of voter data in WisVote.
- Schedule meeting room reservations for internal and external customers and invoice outside organizations;
- Administer and participate in the county tax-deeded land program, including, but not limited to:
- Setting up parcels for sale;
- Working with the public answering questions;
- Adhering to Wisconsin Statutes and Douglas County Ordinance and policy relating to county-owned land sales;
- Creating maps and understanding basic use of GIS programs.
- Metering of county departmental mail;
- Process departmental payment authorizations and general entries;
- Perform departmental tasks relating to cash handling and balancing
- Provide in-person and over the phone customer service;
- Participate in ongoing training; and
- Perform other duties as required.
High school diploma or equivalent, with a minimum of two years’ experience in an office setting; prefer two or more years of college/technical training in administrative area, computer science or related field; experience in website maintenance/development, or any combination of education and experience that provides equivalent knowledge, skill and abilities.
Supplemental Information
Working Conditions
This job operates in a professional office environment and routinely uses standard office equipment, such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Requires the ability to coordinate eyes, hands, feet and limbs in performing movements requiring moderate skill, such as keyboarding. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and pulling of objects weighing five to ten pounds. Tasks may involve extended periods of time at a keyboard or workstation. Requires the ability to recognize and identify individual characteristics of shapes and sounds associated with job-related objects, materials and tasks.
Testing Requirements
Testing may be administered to assess skills and abilities necessary to perform the essential duties of this position. Structured interview, references and/or background investigation.
Health Insurance After 30 days of employment
(Employee pays 15% of premium)
Single, or Employee 1 or Family options
Contact Human Resources for further info
Dental Insurance After 30 days of employment
(Employee pays 15% of premium)
Single, or Employee 1 or Family options
Contact Human Resources for further info
Life Insurance After 6 months of employment
Basic: 1 times your annual salary (County Paid)
Supplemental: 2 times your annual salary (Employee Paid)
Additional: 3 to 5 times your annual salary (Employee Paid)
Optional spousal and dependent life insurance (Employee Paid)
$4,000 Life Insurance Policy (County Paid)
Wisconsin Retirement
Employer and Employee contributions to Wisconsin Retirement System (WRS are regulated by the State of Wisconsin. Contributions are paid according to current year rates set by WRS Employee Trust Fund. Refer to www.etf.wi.gov for further detail.
Mission Square/Nationwide Retirement Services Deferred Compensation Accounts for public employees.
Pre-Tax Plan
Flexible Benefit Plan Dependent Care Reimbursement Account (DCRA) (Helps employees reduce their taxable income by "setting aside" dollars spent on dependent daycare expenses).
Vacation
Vacation is accumulated on a monthly basis. Newly hired employees will accrue vacation from their date of hire, but are not eligible to take vacation until successful completion of four months of their employment.
Sick Time
Sick time accumulates at 1 day per month up to 120 days.
Employee Assistance Program
(EAP) is confidential, professional help with personal matters. (County Paid)
Long Term Disability After 30 days of employment.
Short Term Disability After 30 days of employment (At Employee Expense).
Holidays 10 Paid Holidays per year.*
Personal Holidays 3 1/2 per year *
- With the exception of those specific services which operate on a 24-hour basis. Contact Douglas County Human Resources for further info.
Please indicate your highest level of education
- Associate degree or higher level of education
- some college, no degree
- High School Diploma or GED
Do you possess at least 1-2 years of job-related work experience relating to web-site development and social media platforms?
- Yes
- No
Please briefly summarize any experience you have developing agendas and taking meeting minutes.
04
Please briefly summarize any experience you have providing customer service. Please specify the type of customers (internal, external, executive, general public), and the type(s) of customer service provided.
05
Are you a current Douglas County Employee?
- Yes
- No
- Required Question
Salary : $23 - $24
