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Douglas Emmett Management, LLC is hiring: Community Manager, Luxury Apartments i

Douglas Emmett Management, LLC
Los Angeles, CA Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/21/2025

We are seeking a high-energy, customer service-oriented Residential Community Manager to join our residential property management team.

GENERAL RESPONSIBILITIES

  • Ensure that residents are provided with a clean, safe, well-maintained community.
  • Handle resident complaints and supervise all resident activities.
  • Ensure all maintenance requests are handled promptly and that residents are notified if parts must be ordered, causing a delay. Enforce weekly follow-up of such requests.
  • Inspect the property daily, recording deficiencies and taking necessary action, within budgetary allocations; including liability concerns and exterior light checks.
  • Review and understand all vendor contracts and enforce all requirements of the contract.
  • Adhere to all company policies and community policies.
  • Compile weekly / monthly reports / inspections advising on the status of the property, including but not limited to :
  • The physical condition of the property
  • Liability concerns
  • Physical and leased occupancies (weekly)
  • Staffing
  • Marketing contacts (in conjunction with the Senior Leasing Agent)
  • Traffic breakdowns (in conjunction with the Senior Leasing Agent)
  • Corporate apartment status
  • Advertising – current and suggested (in conjunction with the Senior Leasing Agent)
  • An incident report (to include all safety and security incidents), including any suggestions to eliminate any future concerns
  • Any other current events, and new businesses in the area.

FINANCIAL OPERATIONS

  • Assist in the collection of rents, enforcement of banking procedures, delinquency, and all collection procedures.
  • Maintain necessary records of all financial transactions of the property.
  • Responsible for maintaining all petty cash funds and records.
  • Generate monthly Variance Reports.
  • Adhere to all appropriate company accounting directives, including but not limited to :
  • Use of account numbers
  • Budgets, rent rolls and payroll
  • Accounts payable system and verify all bills
  • Maintain an up-to-date Budget Control Log and balance every month.
  • SUPERVISORY RESPONSIBILITIES

  • Train and be responsible for work performed by all staff members under their direction.
  • Hire, counsel and terminate employees following the company’s policy and under the direction of the Director.
  • Perform written evaluations of employees and make recommendations for salary increases and / or advancement.
  • Supervise outside contractors who may be working on the property.
  • Establish schedules and assign personnel for routine maintenance and emergency coverage.
  • QUALIFICATIONS

  • California Real Estate License.
  • Broad knowledge of California Tenant / Landlord law and Fair Housing laws.
  • College Degree preferred.
  • Demonstrates initiative, professionalism, integrity, and exercises confidentiality of all areas of performance.
  • Excellent oral and written communication skills.
  • Ability to communicate positively and professionally with residents, employees, and vendors.
  • Ability to exercise independent judgment and make sound business decisions based on information received.
  • Strong management skills and leadership ability.
  • Good customer service skills.
  • Team player attitude.
  • Work Location : One location

    Work Remotely : No

    Job Type : Full-time

    Pay : $110,000.00 - $120,000.00 per year

    Benefits :
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance
  • Schedule : Monday to Friday

    Work Location : In person

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    Salary : $110,000 - $120,000

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    Job openings at Douglas Emmett Management, LLC

    Douglas Emmett Management, LLC
    Hired Organization Address Los Angeles, CA Full Time
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