What are the responsibilities and job description for the Part-Time Automotive Receptionist position at DOVER DODGE CHRYSLER JEEP, INC.?
Dover Dodge is seeking a part-time receptionist to join our team. The ideal candidate will have a strong background in customer service and a passion for the automotive industry. As a receptionist, you will play a crucial role in providing excellent customer service and maintaining the front desk operations of our dealership.
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- Excellent work environment
- Employee discount plans on purchases and services
- Competitive wages, commensurate with experience
- Greet and assist customers as they enter the dealership, ensuring a positive first impression.
- Answer and direct phone calls to the appropriate department or individual.
- Handle and distribute incoming mail and deliveries.
- Schedule and confirm appointments for sales department.
- Maintain the cleanliness and organization of the front desk and reception area.
- Assist with various administrative tasks such as data entry, filing, and scanning documents.
- Provide support to sales and service departments as needed.
- Follow up with customers to ensure satisfaction with services provided.
- Other duties as assigned by management.
- High school diploma or equivalent.
- Prior customer service experience, preferably in the automotive industry.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office and other computer applications.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Professional appearance and demeanor.